Fraud Analyst

Fraud Analyst

• Hybrid Role (Rosemont, IL)
• Compensation: $28-32 per hour

ABOUT THE ROLE

The Fraud Analyst is responsible for monitoring and investigating suspicious activity from multiple sources to control the risk of fraud losses for our banking institution client. This role involves processing and reviewing transactional fraud alerts, new account applications, and fraud claims across various platforms, as well as conducting due diligence on accounts and reporting unusual activity. The Fraud Analyst communicates regularly with banks to minimize exposure, recover funds, and report fraud activity, ensuring all job duties are completed in accordance with policies, procedures, applicable federal regulations, and service level agreements under the principles of the Operations Mission Statement. The position requires flexibility to work in a hybrid environment with core hours between 6am and 6pm, Monday through Friday, and rotational Saturday shifts.

WHAT YOU'LL DO

• Monitor and investigate suspicious banking activity to control fraud risk and losses
• Process and review incoming and outgoing transactional fraud alerts (Check, Deposit, ACH, P2P, B2B, Wires, Loan) in Verafin daily
• Process and review new account applications in Alloy
• Handle and review new and existing MSX/check fraud claims and disputes in the Case Management System
• Review positive pay items each day and resolve or escalate to customers as needed
• Identify and report suspected kiting activity as required
• Monitor branch fraud reports and perform extra due diligence on accounts to control risk to the bank
• Review and investigate any other unusual account activity as warranted
• Complete all required compliance training on schedule
• Participate in personal development and training opportunities
• Support other teams in the Information Security, Security, and Fraud departments as needed
• Communicate regularly with banks to minimize exposure, recover funds, and report fraud activity
• Ensure all duties are performed in accordance with policies, procedures, federal regulations, and service level agreements

WHAT YOU BRING

• 2+ years' experience in fraud, fraud claims, fraud disputes, loss prevention, BSA-AML, banking operations, banking retail, compliance risk management, or law enforcement
• High School Diploma or equivalent
• Experience with Fraud Case Management systems (e.g., Verafin, Alloy, Actimize, ACI, FIS Falcon)
• Proficient in Microsoft Word, Excel, Outlook, and other Office programs
• Strong attention to detail, decision making, and problem solving skills
• Proficient use of keyboard and numeric keypad
• Ability to move between workloads and fraud typologies
• Ability to work in a hybrid environment (3 days in office per week)
• Ability to work core hours between 6am to 6pm, Monday - Friday, with varying start times (6am, 7am, or 8am)
• Commitment to completing all relevant compliance training and participating in ongoing personal development

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Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.


EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.


Benefits & Perks:
Eight Eleven Group offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.


Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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