Major Account Shop Supervisor

Job Summary The Major Account Shop Supervisor position is responsible for managing and overseeing all aspects of our Service Department in major accounts with a team of resident technicians. This includes providing leadership, setting expectations for team members, removing obstacles to ensure efficient workflow across the service departments, and partnering with other departments to ensure the technicians have needed items for repairs. General Duties and Responsibilities Manage daily service department operations and technician productivity over TMM campus Oversight of 15 associates Oversee preventive maintenance for 1,700 units Lead daily meeting with TMM leadership Foster relationships with TMM Group leaders Recruit, hire, train, and develop service personnel assigned to TMM Promote ProLift Toyota Material Handling's values, mission and purpose of "Helping People Carry the Load" to ensure we are customers, vendors and associates' "Indispensable Partner". Educational/Job Requirements The ideal candidate will have a High School Diploma or equivalent, five to seven years of management experience, mechanical aptitude and service experience, and display efficiency in Microsoft products such as Word, Outlook, and Excel. The Major Account Shop Supervisor will communicate with associates, customers and managers, which requires excellent verbal and written communication skills with a particular emphasis on listening skills. The ideal candidate will protect the organization's values by maintaining confidential information and utilizing their ability to handle sensitive information. The ProLift Team Our associates have the opportunity for personal and professional growth as well as a long‑term career. We have examples throughout our company of associates' advancements within the organization. We value our associates and the work they do. ProLift associates flourish by collaborating on our obstacles and celebrating our achievements. What We Have to Offer ProLift Toyota Material Handling is proud of the benefits package we offer associates, including medical, dental, vision, 401(k), company‑paid life insurance, company‑paid short‑term disability, paid parental leave, and other supplemental insurance options (i.e., pet insurance). Paid time off is available after 30 days! We have a shared focus in helping our communities thrive. We encourage groups of associates to volunteer for non‑profit organizations and reimburse those participants for the hours contributed to our communities.

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