On-Call AV Technician

AV Technician III / Senior At Viticus Group, we are more than just an organization — we are a community of innovators, educators, and professionals dedicated to advancing science, medicine, and education. Based in Las Vegas, we provide hands-on continuing education courses, conferences, and training programs that connect experts from around the world with the latest advancements in research, technology, and practical application. Our mission is to bridge the gap between cutting-edge science and real-world practice, empowering professionals to take what they learn and apply it in meaningful ways that improve lives, industries, and communities. Are you someone who loves science, thrives on learning, and gets inspired by innovation? Join us as we teach and share the discoveries that drive progress — because at Viticus Group, education fuels innovation. The AV Technician III / Senior is a highly experienced professional responsible for leading complex audiovisual operations, ensuring technical excellence, and supporting the overall performance and development of the AV function. This role serves as a subject matter expert and technical leader, overseeing high-profile events and managing advanced AV systems with precision and confidence. The Senior Technician is responsible for handling the most complex technical requirements, proactively identifying risks, and implementing solutions that ensure seamless execution. This role also supports operational strategy by contributing to process improvements, equipment planning, and best practices. In addition to technical leadership, the AV Technician III plays a key role in mentoring and developing team members, reinforcing standards, and promoting consistency across operations. This position requires advanced technical expertise, strong leadership capability, and the ability to perform effectively in high-pressure, high-visibility environments. Education, Experience Skills & Abilities Education Bachelor's degree or equivalent experience in a related field (preferred) Advanced certifications in AV technology (preferred) Experience 10+ years of progressive AV experience Demonstrated experience handling complex, high-level events Experience mentoring or leading junior technicians Experience working with both Microsoft and Apple products and other related AV software Skills & Abilities Advanced Technical Leadership Lead execution of complex and high-profile AV events Serve as the escalation point for advanced technical issues Design and implement AV solutions for unique or non-standard event needs Ensure consistency and quality across all AV operations Client Relationship Management Build and maintain strong relationships with high-level clients Provide expert consultation and recommendations for AV solutions Ensure exceptional service delivery for high-visibility events Team Leadership & Mentorship Train, mentor, and support development of AV Technician I and II team members Provide guidance, coaching, and knowledge-sharing Promote accountability, teamwork, and high-performance standards Operational Excellence & Strategy Identify opportunities for process improvements and efficiencies Support equipment planning, upgrades, and standardization Collaborate with leadership on long-term AV operational needs Problem Solving & Decision Making Resolve complex technical challenges under pressure Demonstrate sound judgment and decisive action in critical situations Anticipate risks and proactively implement solutions Professionalism & Leadership Presence Exhibit strong leadership presence and professionalism Serve as a role model for performance, conduct, and accountability Adapt to dynamic environments and evolving business needs Job Specific Duties Technical Leadership & Oversight Lead complex, multi-room, or high-profile event production Oversee technical execution and ensure quality control standards Serve as escalation point for critical technical challenges Team Development & Support Train and mentor AV team members Provide coaching and feedback to improve performance Assist in onboarding and skill development Advanced Operations & Strategy Evaluate and recommend new technologies and equipment upgrades Develop and standardize best practices for AV operations Support long-term planning for AV capabilities and growth Client & Stakeholder Engagement Partner with high-level clients and stakeholders on AV solutions Provide expert recommendations and technical guidance Ensure exceptional delivery for high-visibility events Safety, Compliance & Quality Assurance Ensure all operations meet safety and compliance standards Promote a culture of accountability and operational excellence Demonstrate consistent reliability, punctuality, and attendance to ensure proper event coverage and operational efficiency. Why You Will Love Working Here What sets us apart, however, is not just our commitment to excellence in education but also our dedication to creating a workplace that values each team member. At Viticus Group, we foster a sense of belonging, tap into individual passions, and provide an enjoyable environment that encourages personal and professional growth. We believe in work-life balance and inject fun into our professional ethos through team outings, contests, and shared lunches. Joining Viticus Group means being part of a dynamic and supportive community where your contributions are not only recognized but celebrated. Perks & Benefits Competitive & Transparent Salary – Know what you're worth and be paid fairly for it. Comprehensive Benefits for Full-Time Employees – Medical, Dental, Vision, Short & Long-Term Disability, and Life Insurance are 100% employer-paid for eligible full-time team members. 401(k) with 3% Company Match (Full-Time Employees) – Invest in your future with our retirement savings plan. Supportive & Collaborative Work Culture – Be part of a mission-driven team that values connection, communication, and kindness. Ongoing Professional Development – From workshops to conferences, we support continuous learning and career growth (for eligible roles). Wellness Programs – Access wellness resources and incentives designed to support your mental and physical well-being. Employee Recognition & Appreciation Events – We celebrate wins—big and small—throughout the year! Unique Industry Impact – Make a meaningful difference in veterinary medicine and animal health. Work-Life Balance – We value your time with predictable scheduling and occasional flexibility based on role and business needs. Fun Workplace Culture – Holiday contests, team lunches, and just enough quirks to make work more enjoyable. Requirements Physical Requirements Viticus Group is committed to principles of equal opportunities for all employees. The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws. General Requirements Ability to sit, use hands and fingers, talk or hear, and smell continually. Ability to stand, walk, and reach frequently. Ability to climb or balance, stoop, kneel, or crouch occasionally. Lifting and Carrying Ability to frequently lift and carry up to 10 lbs. Ability to occasionally lift and carry up to 50 lbs. Vision and Hearing Close vision required to see computer monitors, read documents, and operate copy and fax machines. Distance vision is required to drive an automobile if driving is a requirement of the job. Work Environment Work environment is indoors and climate-controlled. Occasionally exposed to outdoor weather conditions. Moderate noise levels as found in a business office with computer printers, households with TVs and dishwashers, and driving in light traffic. Viticus Group