Human Resources Assistant

Job Description

Job Description

Job Title: Human Resources Assistant.
Department/Program: Human Resources.
Reports to: HR Business Partner.

ABOUT COMMONPOINT:
At Commonpoint, community is at the heart of everything we do. With more than 90 program sites and flagship locations in Little Neck, Bayside, Forest Hills, East Elmhurst, and Jamaica, we proudly serve over 125,000 individuals each year. From early childhood to older adulthood, we support people from all walks of life on their journeys from crisis to stability and empowerment. Our wide range of programs, spanning social services, education, and recreation, reflects our mission to build a more connected, inclusive, and thriving community for all.

ABOUT THE ROLE:
To continue advancing the impact we have across the communities we serve, Commonpoint is hiring an HR Assistant situated within the Human Resources Department . The Human Resources Departmen t plays a vital role in supporting the full employee lifecycle across a large, multi-site nonprofit organization. The individual hired as HR Assistant will contribute to the accomplishment of HR practices and objectives that provide an employee-oriented, high-performance culture emphasizing empowerment, quality, productivity, goal attainment, and the recruitment and ongoing development of a superior workforce. This role reports directly to the HR Business Partner . This role is an excellent entry point for someone looking to build a career in HR within a mission-driven organization. Across the agency, our seasonal and part-time staff play a crucial role in driving our initiatives forward by supporting daily operations, program delivery, and organizational goals.

ROLE RESPONSIBILITIES:
Agency Expectations:

• Support agency initiatives by carrying out assigned duties accurately and efficiently, while following established processes and contributing to basic data collection, reporting, or documentation as required.
• Use agency resources responsibly by following established procedures, safeguarding equipment and materials, and supporting cost-effective operations.
• Work effectively with supervisors, coworkers, and cross-department teams to ensure clear communication, timely task completion, and a positive, respectful work environment.
• Follow all safety protocols, policies, and procedures to maintain a safe work environment for staff, partners, and the public, and promptly report concerns or incidents.

Role Expectations:
Onboarding & Offboarding:

• Manage the end-to-end new hire onboarding by preparing and distributing onboarding packets, coordinating new hire orientations, and ensuring all required documentation is completed accurately and on time.
• Prepare, distribute, and track completion of all new hire documentation, including offer letters, I-9s, E-Verify, and required agency and data entry into our HRIS and Payroll Systems
• Maintain new hire packets, employee files, and the HR filing system, following up on outstanding items and escalating delays; generate employment verification notices.
• Support offboarding processes, including final paperwork, equipment collection, separation documentation, and system updates.

Compliance:

• Coordinate and monitor the full clearance and background check process, including fingerprinting, NYS criminal background checks, NYS-OCFS, NYS-SOR, Pennsylvania Report of Criminal History (PSP), FBI fingerprint (PSP-based), and Child Abuse History Clearance from the Pennsylvania Department of Human Services and E-Verify processing.
• Develop and maintain knowledge of pertinent federal and state regulations and compliance requirements associated with USCIS (I-9), IRS, DOH, DCJS, DOE, DOI, DYCD, OMH, and OPWDD.
• Maintain confidentiality of information; take steps to ensure documents, files, and information are kept secure and employee-related information is not shared outside of “business need” context.
• Assist in providing auditors with required documentation.

Day-to-Day HR Operations:

• Serve as the first point of contact for Human Resources; provide support and customer service to all staff, responding to requests and determining information required.
• Assist with the day-to-day efficient operations of Human Resources, including data entry, filing, retrieval, and distribution of HR correspondence.

Special Projects:

• Participate in HR special projects including process improvement initiatives, HRIS data updates, policy rollouts, and department-wide projects as assigned.
• Other duties as assigned.

QUALIFICATIONS & KEY ATTRIBUTES:
MINIMUM QUALIFICATIONS:

• Associate’s Degree required; Bachelor’s Degree preferred.
• 1–2 years of HR experience required
• Strong customer service skills and meticulous attention to detail.
• Ability to foster positive relationships and work effectively with people from a diverse range of backgrounds.
• Strong administrative and organizational skills.
• Excellent written and verbal communication skills.
• Ability to accurately follow instructions and coordinate between multiple tasks.
• Ability to work independently and meet tight deadlines under pressure.
• High attention to detail and ability to manage multiple priorities.
• Excellent organizational, interpersonal, and communication skills.
• Commitment to diversity, equity, and inclusion in the workplace.
• Proficiency in Google Suite.

PREFERRED QUALIFICATIONS:

• Previous experience in a Commonpoint role is a plus.
• Demonstrated experience in onboarding; exposure to offboarding and compliance processes strongly preferred.
• Familiarity with Workday HCM and ADP strongly preferred.
• Experience working in a nonprofit, social services, or mission organization is a plus.
• Bilingual preferred.

KEY ATTRIBUTES:

• Consistently shows up prepared, follows through on assigned responsibilities, and meets expectations within established timelines.
• Responds effectively to changing priorities, learns new tasks quickly, and applies feedback to improve performance.
• Adheres to safety protocols, policies, and ethical standards, and represents the agency professionally in all interactions.
• High attention to detail and ability to manage multiple priorities.
• Excellent organizational, interpersonal, and communication skills.
• Strong analytical and problem-solving skills with a solutions-oriented mindset.
• Commitment to diversity, equity, and inclusion in the workplace.
• Willingness to occasionally travel to Commonpoint offices located in Queens, the Bronx, and Manhattan.

COMPENSATION & BENEFITS:
Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity, as well as each position’s scope, qualifications, and organizational impact. We believe in compensating staff fairly and consistently, ensuring that all salary decisions align with our mission-driven commitment to equity and transparency.

To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure.

 

Rate: $22.00 - $25.00/hr.

WORKING CONDITIONS & JOB DETAILS
WORKING CONDITIONS:

• Office-based environment across multiple Commonpoint sites.
• Primarily sedentary role; occasional lifting of up to 20 pounds (filing, supplies).
• Prolonged periods of sitting at a desk and working on a computer.
• Occasional travel between Commonpoint sites may be required.
• Ability to work flexible hours, including occasional evenings or weekends as needed.

JOB DETAILS:

Location: 58-20 Little Neck Parkway, Little Neck, NY, 11362.

Working Schedule: Monday- Friday, 9am-5pm.
Non-Union Position.
In Person.