DOE/DVR - ADMINISTRATIVE SECRETARY (OPS) - NEW PORT RICHEY 1

DOE/DVR - Administrative Secretary (OPS)

Position Number: 48006331

Location: New Port Richey, FL, US, 34654

Salary: $15.00 - $17.85 per hour

Posting Closing Date: 06/17/2026

Division of Vocational Rehabilitation is a federal-state program that helps people who have physical or mental disabilities get or keep a job. Our mission is to help people with disabilities find and maintain employment and enhance their independence. Our vision is to become the first place people with disabilities turn when seeking employment and a top resource for employers in need of qualified employees.

Application Requirements: Update your personal profile prior to submitting your application for this position with the following: All fields must be complete (job duties, supervisor name, a phone number, complete address, and reason for leaving each position. Each gap of three (3) months or greater between periods of employment must be explained. All employment history must be included following the highest level of education achieved. List employment history with most current job first.

Job Description: Serves as the receptionist for the Division of Vocational Rehabilitation's Unit 16B by responding to inquiries from visitors, customers, vendors, and the public. Handles clerical tasks like drafting correspondence, scheduling appointments, maintaining files, and providing information to callers. The incumbent will provide administrative support to both units by answering the main line, assisting walk-ins, taking referrals, and scheduling appointments, processing mail, assisting customers with questions, and returning calls. This individual will also take and enter referrals and assist the unit with orientation. Completion of these duties will support the unit in providing quality and timely customer service, which is of utmost importance for our VR customers. Attendance is an essential function of this position. Will perform other related duties as assigned.

Minimum Qualifications: Two years of secretarial or clerical work experience. Acceptable substitutions: Possession of a Certified Professional Secretary Certificate. College education from an accredited institution at the rate of 30 semester or 45 quarter hours for each year of the required experience. Vocational/technical training in an area of secretarial science or office/business studies at the rate of 720 classroom hours for each year of the required experience. A high school diploma or its equivalent can substitute for one year of the required work experience.

Knowledge, Skills and Abilities: Knowledge of office procedures, correct spelling, punctuation, and grammar, basic arithmetic, filing practices, techniques for handling telephone calls courteously and efficiently. Skills: Microsoft Word and Excel, typing, operating general office equipment. Ability to organize files and records, perform basic arithmetic calculations, prepare letters, memoranda, and forms in correct format, manage telephone calls effectively and courteously, plan, organize, and coordinate work assignments, communicate effectively, establish and maintain effective working relationships, maintain confidentiality of customer information, use agency automated systems.

Benefits Applicable to OPS Employees: State of Florida 401(a) FICA Alternative Plan mandatory, Workers Compensation mandatory, Reemployment Assistance (unemployment compensation) mandatory, Participation in State Group Insurance benefits must meet eligibility requirements, Deferred Compensation voluntary, Employment Assistance Program voluntary.

Benefits Not Applicable to OPS Employees: Any form of paid leave, Paid holidays, Participation in the Florida Retirement System, Reinstatement or retention rights.

Background Screening Requirements: It is the policy of the Florida Department of Education that applicants for employment undergo level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. All applicants for employment or to volunteer who are selected for an interview will be provided with the Consent to Background Screening form for level 2 screening, the Affidavit of Good Moral Character, and the Notice of Rights. The leading candidate for employment or to volunteer will be required to execute the Consent form and Affidavit, report to a designated location, and submit fingerprints for level 2 screening. No applicant for a designated position will be employed or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.