Account Support Specialist

A Brief Overview Reporting to an Operations Support Manager, the Support Accounts Specialist is responsible for maintaining the accounting systems in conformance with generally accepted accounting principles. This role completes bank deposit batches and other transactions in a timely basis to meet all deadlines. This position monitors payables and weekly check runs, manages all accounting-related tasks, and provides accounting support for property management administration. This position maintains knowledge of regulatory and company policies and procedures related to accounting systems. What You Will Do Ensures that any issues with resident ledgers or payments are promptly investigated and resolved. Initiates the start, stop, and all updates for residents paying by military allotment promptly. Ensures that security deposits and rent overpayments are refunded promptly. Completes NSF transactions and ledger adjustments as identified. Reviews all move-out files, move-out charges, and completes all deposit accounting once the property has moved the resident out in the property management system. Provides ongoing support for data accuracy regarding onsite property financials (resident charges, payments, postings, ledger corrections, etc.). Verifies all appropriate documentation has been uploaded to the property management system. Completes trial balance, basic general ledger reconciliation, and bi-weekly pre-close reporting. Completes daily bank deposits and payment postings from all revenue sources promptly. Interacts as needed with OSM, Community Director, Community Manager, Portfolio Operations Directors, and Directors of Operations (if applicable), and consults, advises, and exchanges information. Completes Month Begin transactions and activities for First-of-the-Month Billing, FKNC/MAC upload, MIMO, SAR, Promotions/Demotions, and Exceptions (errors & warnings) report. Completes Month-End transactions and activities for the end-of-month requirements. Completes annual BAH and lease charge updates promptly. Runs various accounting reports on a daily, weekly, monthly, and quarterly basis. Uphold all company policies, goals, and values. Regularly reviews resident discrepancy reports to ensure actionable items are corrected in partnership with the site team. Qualifications High School Diploma or GED (or equivalent) required. Bachelor's Degree in Business Administration, Property Management, Accounting, or other related discipline preferred. 1-3 years previous accounting or property bookkeeping experience (or other applicable skills) required. Previous experience with YARDI preferred. Previous military housing (all branches), conventional housing experience preferred. Strong computer skills with MS Office Suite (Word, Excel, PowerPoint, and Outlook). Strong verbal and written communication skills. Ability to work effectively with employees at all levels of the organization, as well as working with the military community and the military command. Demonstrated ability to exercise good judgment and discretion in handling highly confidential information. Strong written and verbal communication skills and proven ability to communicate clearly and professionally with individuals at all levels, internally and externally. Ability to handle multiple priorities with tight deadlines in a fast-paced environment. A high degree of professionalism and a strong work ethic, coupled with a sense of responsibility and integrity, is required. Strong time management and organizational skills with attention to detail. Requires a reliable, self-motivated team player who pays close attention to detail, demonstrates strong communication, and business literacy skills. Demonstrates discretion and ability to maintain a professional attitude and appearance. Effectively envision, develop, and implement new strategies to address competitive, complex business issues. Takes initiative to identify and anticipate client needs and make recommendations for implementation. Knowledge and experience with military housing allotments. Compensation We are committed to offering competitive and equitable compensation. The hiring range for this position is generally between $Min - $Mid (or Max if needed), exclusive of fringe benefits or potential bonuses. This position is also eligible for a performance bonus. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors - we believe in the importance of pay equity. Please keep in mind that the range mentioned above is the general Hiring Range for the role. Hiring at the top of the range is reserved for exceptionally qualified candidates. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package. Benefits A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more! EEO/ADA The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. #INDHUNT #ZRHMH Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr