Patient Administration Coordinator

Patient Administration Coordinator

Star Sleep & Wellness is growing!

We are looking for a full-time Patient Administration Coordinator for the front desk at our Dallas location, but you may be asked to float or have some flexibility between our Frisco, Irving, McKinney, and Denton locations. As an Patient Administration Coordinator, you will set the first impression for our patients, so a friendly demeanor and excellent customer service skills are imperative. Medical experience is not required, but you should be comfortable using and learning a variety of technologies and software. It is also important that you are detail-oriented. Daily tasks will include (but are not limited to) greeting patients and checking them in, ensuring that patients have all needed documents/insurance cards, assisting with receiving deliveries, spreadsheet tracking, chart prep, and working closely with the clinical team. Our ideal candidate would be bilingual, but that is not a requirement.

Regardless of position in the organization, these are the core values we look for:

• Value Reputation: Our name is everything! Every small action matters, so we expect you to be mindful of the big picture in everything you say or do. You'll be an ambassador for the practice's reputation.
• Adaptable to Change: We're always evolving and forward-thinking. You approach challenges with a positive attitude, are open to learning, and are willing to break old habits to improve.
• Driven and Goal-Oriented: You are motivated by purpose, remain focused on personal and team goals, and thrive on achieving success, both individually and collectively.
• Do Whatever It Takes: You go the extra mile to support your team and make it happen for our patients. We value collaboration and the willingness to "do whatever it takes."
• Do What You Say: You understand that trust is built on consistency. You honor your commitments and always follow through, even when it's challenging.

Ultimately, the most important thing we look for in team members is a desire to provide an amazing patient experience, and to learn and grow with us, regardless of prior experience.

Is this you?

Please apply! We would love to hear from you.