Operations Coordinator (Basking Ridge)

Operations Coordinator

Location : Basking Ridge, New Jersey

Supervisor/Reporting to : Operations Manager

Job Purpose: The Operations Coordinator provides onsite and network-wide administrative and facilities support to ensure safe, efficient, well-maintained, and responsive workplace operations. Serve as a key point of contact for employees, vendors, building personnel, and operational requests while coordinating facilities, access, maintenance, logistics, and emergency support across North American locations.

Essential Functions and Accountabilities:

• Maintain accurate and up-to-date administrative files for vendors, operational contacts, site records, and related documentation.
• Serve as the onsite Headquarters contact for the Business Operations team, providing in-person operational support and representing the team to employees, vendors, visitors, and building personnel.
• Coordinate deliveries, receiving, and related onsite logistics, including communication and coordination with vendors.
• Serve as the first line of response for the internal ticketing system and operational email requests, ensuring requests are appropriately addressed, escalated, and resolved in a timely manner.
• Partner with landlord and building maintenance personnel to ensure Everleap Fertility standards for office security, environmental and climate controls, lighting, cleanliness, and overall facility conditions are consistently maintained.
• Administer the access and alarm systems, including adding and removing employee access codes, managing passwords, and establishing and maintaining appropriate response procedures for alarm notifications.
• Oversee and coordinate maintenance requests across all locations within the North American network, proactively identifying cost-efficient vendors and ensuring effective vendor administration and service delivery.
• Assist with the oversight and coordination of renovation, facilities, and office maintenance projects as directed.
• Assist with the maintenance and administration of telephone and communication systems.
• Maintain and administer the master key system, including appropriate tracking and access controls.
• Respond to operational emergencies and facility-related incidents to support the safety and well-being of employees, patients, visitors, and other personnel.
• Foster an internal communication environment that promotes open, accurate, timely, and two-way communication of information, ideas, questions, and concerns.

Academic Training:

• Associates Degree Preferred but work experience acceptable

Position Requirements/Experience:

• Minimum 5 years’ relevant work experience

Technical Skills: Basic computer skills; word, excel and email - required

• Knowledge of office procedure and office machines (i.e., computer, fax, copier, etc.).

Everleap Fertility offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week.

• Medical, Dental, Vision Insurance Options
• Retirement 401K Plan
• Paid Time Off & Paid Holidays
• Company Paid: Life Insurance & Long-Term Disability & AD&D
• Flexible Spending Accounts
• Employee Assistance Program
• Tuition Reimbursement

Everleap Fertility:

Built on the legacy of RMA, Boston IVF, Conceptions, and six other leading North American fertility practices, Everleap Fertility brings together more than 200 physicians and embryologists across 60+ locations in the U.S., including 25 IVF laboratories focused on the next leap forward in reproductive medicine. Together, we have helped hundreds of thousands of patients build families for more than 40 years. As part of IVI Institute, Everleap Fertility contributes to a global community working together to advance the field and bring progress in reproductive medicine into patient care.

Equal Employment Opportunity Statement

Everleap Fertility is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Everleap Fertility is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Everleap Fertility are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Everleap will not tolerate discrimination or harassment based on any of these characteristics. Everleap encourages applicants of all ages.