Home Health Scheduler Private Duty Nursing (PDN)

Job Description

Job Description

Our employees and our patients are the foundation of our success, and their dedication is what truly makes Amazing Care… AMAZING!

Founded in 2004, Amazing Care Home Health Services was built on a simple but powerful belief: when employees are supported, empowered, and valued, exceptional patient care follows. For over two decades, we’ve remained committed to creating an environment where compassion, accountability, and quality are not just values—but daily standards.

We provide high-quality, in-home care to individuals and families, partnering closely with clinicians, caregivers, and operational teams to ensure patients receive timely, personalized support. At Amazing Care, we lead with integrity, collaboration, and a strong sense of ownership in everything we do.

We are proud to work alongside professionals who live our ARTIE values—Accountability, Recognition, Teamwork, Integrity, and Excellence every day.

Requirements

Private Duty Nursing (PDN) Scheduler – Rotating On-Call Schedule

The Private Duty Nursing Scheduler is responsible for coordinating and maintaining nurse schedules to ensure clients receive consistent, high-quality care. This position works closely with nurses, families, Case Managers, and clinical leadership to ensure all authorized hours are staffed appropriately while maintaining excellent communication and customer service.

Job Duties and Responsibilities:

• Coordinates and maintains daily and weekly nursing schedules for Private Duty Nursing clients.
• Schedules nurses according to client needs, authorized hours, skill requirements, and nurse availability.
• Communicates regularly with nurses and families regarding schedule changes, staffing updates, and coverage needs.
• Works closely with Case Managers and clinical leadership to identify staffing priorities and ensure continuity of care.
• Assists with filling open shifts due to call-outs, schedule changes, vacations, and staffing needs.
• Maintains accurate schedules within the scheduling system and ensures all updates are completed timely.
• Reviews schedules to ensure coverage aligns with client authorization and Plan of Care requirements.
• Tracks open shifts and proactively communicates staffing challenges to leadership.
• Partners with recruiting and clinical teams regarding high-priority staffing needs and nurse availability.
• Builds positive relationships with field nurses to improve engagement, communication, and retention.
• Provides excellent customer service to clients, families, and internal team members.
• Monitors schedule accuracy to support payroll, billing, and compliance processes.
• Participates in rotating on-call responsibilities to assist with after-hours scheduling needs, nurse call-outs, and urgent coverage concerns.
• Maintains confidentiality and follows HIPAA guidelines when handling client and employee information.
• Completes additional administrative duties and special projects as assigned.

Knowledge, Skills, and Abilities:

• Strong communication and problem-solving skills.
• Ability to work in a fast-paced environment and adjust priorities quickly.
• Strong attention to detail and organizational skills.
• Ability to build relationships with nurses, families, and team members.
• Experience with healthcare scheduling, home health, or Private Duty Nursing preferred.

Benefits

• Comprehensive Health Coverage: Medical, dental, and vision insurance options to support your overall health and well-being.
• Financial Protection: Life, disability, pet, and legal insurance options for added peace of mind.
• Paid Time Off: Generous paid time off to support work-life balance, rest, and personal needs.
• Weekly Pay: Enjoy the convenience and consistency of weekly pay.
• Supportive Work Environment: Benefits are part of a broader commitment to employee well-being within a stable and growing organization.