Medical Assistant: Bilingual (Spanish / English)- 63rd St.

Medical Assistant (Full-Time)

At Esperanza Health Centers, we're more than a clinic—we're a vibrant, mission-driven community where compassionate care meets professional growth. Our team operates under the Patient-Centered Medical Home (PCMH) model, and every day, you'll be part of making healthcare accessible, welcoming, and personalized.

We believe in supporting you—offering benefits that go beyond the basics:

• BCBS Medical PPO Plans
• Ameritas Dental & Eye Med Vision Coverage
• Tuition Reimbursement (up to $5,000/year)
• 10 Paid Holidays + 16 Days of Paid Time Off

Your Role & Impact

As a Medical Assistant (MA), you'll be a vital member of the care team contributing to the provision of high-quality, patient-centered healthcare. You'll support clinical operations and patient care through both clinical and administrative duties by:

Patient Care & Enhancing Care Flow

• Take patients' vital signs, prepare patients for examinations, and provide instructions based on visit reasons.
• Perform initial interviews to gather pertinent medical history for use by healthcare providers.
• Assist providers during examinations, procedures, and other direct care activities; obtain consent for procedures as needed.
• Perform phlebotomy, Point of Care Testing (POCT), and EKGs following established standards.
• Administer immunizations and injections as ordered by the healthcare provider and document appropriately in the medical record.
• Collect and prepare specimens for laboratory analysis and complete necessary requisitions.

Collaborative Support & Communication

• Participate in daily care team huddles to support care coordination and patient flow.
• Collaborate with providers, nurses, and care coordinators to ensure continuity of care, particularly for chronic condition management.
• Communicate lab results to patients as instructed by providers and notify providers of abnormal results.
• Triage patient, physician, and pharmacy phone messages, and document all patient encounters.

Administrative Duties

• Attends and participates in meetings as assigned.
• May manage patient scheduling and registration, verify insurance, and assist with front desk duties when needed.
• May perform general administrative tasks such as copying, faxing, answering phone calls and making appointments.
• May provide coverage support at any Esperanza Health Center when needed during staffing shortages.
• May participate in community outreach events, such as health fairs, and represent the organization as needed.

Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150.

Requirements

What We're Looking For

• Minimum 1 year of experience working in a clinical setting is required.
• High school diploma or equivalent is required.
• Bilingual English and Spanish proficiency is required.
• Graduation from an accredited Medical Assistant program is preferred.
• Current Medical Assistant certification (CMA, RMA, or equivalent) is preferred.
• CPR certification preferred.
• Phlebotomy certification preferred.
• Knowledge of medical terminology.
• Excellent customer service skills.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a team-based care model.
• Proficient in using Electronic Health Records (EHR) systems.
• Ability to work in fast-paced clinical environment requiring direct interaction with patients

What You Get in Return

• A deeply mission-aligned workplace where your work matters—and you're valued
• Opportunities to grow your career in a supportive, community-focused healthcare setting
• A culture built around trust, respect, and collaboration, where you'll truly feel part of the family

Ready to Join Our Team?

We'd love to hear from you. If you're the kind of person who radiates compassion, thrives in teamwork, and thrives in making a difference—start a conversation with us.

Make an Impact and Apply now to help join Esperanza in serving our community!