Dispatcher

Job Full Description

?? Dispatcher - Water Purification Services


Location: Lubbock, TX

Pay: $15-$18 per hour

Schedule: Full-Time

Make a Difference Every Day


Water is essential-and behind every drop is a team making it happen. We're looking for a focused, quick-thinking Dispatcher who thrives in a fast-paced environment and wants to play a key role in delivering safe, reliable water to our community.


In this role, you're not just answering phones-you're the central command connecting our purification plant, field technicians, and customers. Your decisions keep operations running smoothly and ensure rapid response when it matters most.

?? What You'll Do


?? Coordinate & Dispatch

• Assign service calls and route field technicians efficiently
• Keep crews moving and ensure timely response to repairs and maintenance

?? Monitor Critical Systems

• Track SCADA systems, water levels, and pressure in real time
• Identify issues early and help prevent disruptions

?? Lead Emergency Response

• Handle urgent calls like leaks, outages, or contamination concerns
• Coordinate with leadership, emergency services, and regulatory agencies
• Stay calm under pressure and keep communication flowing

?? Keep Operations on Record

• Log calls, service activity, and system data accurately
• Prepare reports to meet compliance standards (including EPA guidelines)

?? Support Our Customers

• Answer questions and schedule service appointments
• Provide clear, professional support during routine and high-stress situations

? What We're Looking For

• Strong multitasking and problem-solving skills
• Excellent communication and customer service abilities
• Ability to stay calm and decisive in urgent situations
• Basic computer skills (dispatch or monitoring systems experience is a plus)
• Previous dispatch, utilities, or customer service experience preferred

?? Why You'll Love Working Here

• Competitive pay: $15-$18/hour
• Be part of an essential industry that impacts daily life
• Supportive team environment where your role truly matters
• Opportunities to learn, grow, and build a long-term career

?? Ready to Join Us?


If you're organized, dependable, and ready to play a critical role in keeping our water systems running safely and efficiently, apply today and become part of a team that keeps our community flowing.

Lubbock, TX
2604
7412 University Ave
Suite 11
Lubbock, TX 79423