Compliance Officer

divh2Compliance Officer/h2pLocation: Orlando, FL 32801 (Multiple Location)/pp4 Months Contract Position/ppInterview mode: Either Webcam Interview or In Person/ppPossible Work Locations/pulli400 W. Robinson Street., Ste. N908 Orlando, FL 32801/lili1313 N Tampa Street., Suite 712 Tampa, FL 33602/lili8550 NW 33rd Street Suite 401 Doral, FL 33122/liliFTL#1-1400 West Commercial Blvd, Ste#185- Ft. Lauderdale/liliFTL#2 1525 W. Cypress, Ft. Lauderdale, FL33309/lili2601 Blair Stone Road, Tallahassee, FL 32399/li/ulpJob Description:/ppCandidate Responsibilities:/pulliContact constituents/complainants to discuss the details of the complaints that are filed./liliRead state statute and compare with complaints to analyze the issue./liliCommunicating with the public, so good customer service skills are a MUST./liliAdvise complainant of the Divisions jurisdiction and that the case is being closed and for what reason./liliProvide any resources or referrals, as appropriate./liliSend a written correspondence to the complainant once approved by the supervisor./liliClose the case out by adding the appropriate codes/activities/statues in Versa./liliDocument the actions in the OnBase system./li/ulpCandidate Required Skills:/pulliCommunicate verbally and in writing appropriately/liliRead and interpret Florida statutes/liliPrevious experience working with the public in a professional work environment./liliExceptional organizational skills/liliCommit to the project timeline/li/ulpSkill Matrix:/ppSkill - Required No. of Years - Actual Years of Experience/ppAbility to speak and understand English - Required/ppHigh school diploma - Required/ppExcellent written and oral communication with the public - Required/ppAbility to read and interpret Florida State Statues - 1 Year/ppExperience working with the public in a professional work environment - 3 Years/ppExperience working with the public and analyzing complaints - 1 Years/ppExperience using Versa - Highly Desired/ppExperience using OnBase system - Highly Desired/ppAbout Us:/ppInterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company./p/div