Patient Services Coordinator

Job Requisition ID: R00049612 Job Category: Clerical and Customer Service Organization: SOD - Ambulatory Operations Manager - Scheduling Location/s: Main Campus Jackson Job Title: Patient Services Coordinator II - School of Dentistry Job Summary To perform a variety of patient services financial support activities. To provide a range of intake and associated administrative services pertaining to patients being admitted to the hospital or receiving outpatient services by obtaining demographic, insurance, and medical information and collecting co-pays and deposits. Education & Experience Education and Experience Required: High School Diploma/GED and one (1) year of healthcare experience. Certifications, Licenses or Registration Required N/A Knowledge, Skills & Abilities Knowledge of patient registration procedures and documentation. Knowledge of medical insurance claims procedures and documentation. Knowledge of patient care charts and histories. Skill in the use of personal computers and related software applications. Skill in preparing and maintaining patient records. Interpersonal and customer service skills. Verbal and written communication skills. Responsibilities Reviews encounter form (billing sheet) for accuracy and conformance to compliance policies; provides point of service charge entry and payment posting; collects payments, maintains cash drawer, prepares daily cash reports; balances daily cash received to patient and batch encounter forms. Interviews patients to obtain demographic and insurance information necessary for medical record identification and bill processing; inputs patient registration information into computer registrati0n system and verifies accuracy of information. Provides accurate patient, medical, financial, or procedural information to patients or approved outside entities as directed. Discusses financial arrangements and issues with patients and/or family members. Facilitates patient and information flow by directing patients to correct locations, arranging patient transport, answering incoming telephone calls, and providing clerical support. Collaborates in the training of new employees; serves as the work lead for the patient services area of clinic as directed. Physical and Environmental Demands Requires frequent exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, frequent work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 25 pounds, occasional climbing, occasional crouching/stooping, occasional kneeling, occasional pushing/pulling, frequent reaching, constant sitting, frequent standing, occasional twisting, and frequent walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more) Time Type: Full time FLSA Designation/Job Exempt: No Pay Class: Hourly FTE %: 100 Work Shift: Benefits Eligibility Benefits Eligibility: Grant Funded: Job Posting Date: 08/10/2026 Job Closing Date (open until filled if no date specified): 08/14/2026 The University of Mississippi Medical Center is committed to educating the next generation of health professionals, discovering new cures and treatments and providing the highest quality health care. We foster environments that support respect, compassion and belonging for all faculty, staff and students as well as patients and visitors. Our employment, academic, research and clinical care practices reflect these commitments. UMMC is an equal opportunity employer and prohibits discrimination and harassment on the basis of race, color, national origin (including limited English proficiency and primary language), disability, age, sex (as that term is defined in applicable laws such as 45 CFR § 92.101(a)(2) and binding court decisions), religion, genetic information, veteran’s status and any other status protected by applicable law. UMMC also prohibits retaliation against those who report discrimination or harassment and against those who participate in the Medical Center’s investigation and handling of such reports. Further, UMMC complies with all applicable statutes, regulations and executive orders regarding sex discrimination, sexual harassment, domestic and dating violence, sexual assault and stalking, including but not limited to Title IX of the Education Amendments of 1972 and its implementing regulations which prohibit discrimination on the basis of sex in any education program or activity UMMC operates including in admission and employment, the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act (“Clery Act”) and the Campus Sexual Violence Elimination Act (“SaVE Act”). UMMC’s commitment to nondiscrimination applies to all of its programs, services, opportunities and activities, including but not limited to all employment, academic, research and clinical care practices and extends to all students, applicants for admission, employees, applicants for employment, affiliates, subcontractors, on-site contractual staff, third party or community members, visitors to any of our campuses and others participating in UMMC programs or receiving UMMC services. With respect to employment in particular, this commitment applies to all employment decisions including but not limited to recruitment, employment, training, promotion, compensation, benefits, disciplinary actions and termination. UMMC maintains an affirmative action program in accordance with applicable laws. Consistent with these laws, UMMC takes affirmative action to recruit, employ, advance and prevent discrimination against qualified individuals. For additional information, please check here: Know Your Rights: Workplace discrimination is illegal (eeoc.gov). In compliance with Section 1557 of the Patient Protection and Affordable Care Act and other federal civil rights laws and to ensure individuals with disabilities and those with limited English proficiency have meaningful access to, have an equal opportunity to participate in and have an equal opportunity to enjoy the benefits of our programs, activities, services and other benefits, UMMC provides the following in a timely manner and free of charge: reasonable modifications to our policies, practices, or procedures for qualified individuals with disabilities when such modifications are necessary to avoid discrimination on the basis of disability; appropriate auxiliary aids and services for individuals with disabilities (including individuals’ companions with disabilities) which may include qualified sign language interpreters and written information in other formats including braille and large print and language assistance services for individuals with limited English proficiency (including individuals’ companions with limited English proficiency) which may include qualified interpreters and information written in other languages. Complaint Process You may request additional information, accommodation or file a complaint through the applicable process identified below. Inquires or complaints relating to discrimination or other employment issues may be referred to the Office of Employee Relations, 2500 North State Street, Jackson, Mississippi 39216-4505 or emailed to View email address on click.appcast.io. If you are a UMMC Student who needs more information or needs to file a complaint, please click here. You may also report any allegations of UMMC’s noncompliance with any legal requirement using UMMC’s Compliance Line. If you are anyone who has experienced, witnessed or otherwise has knowledge of any alleged violation of UMMC’s Title IX policy, please click here. If you are a Visitor/Patient who needs more information or needs to file a complaint, please click here. #J-18808-Ljbffr