Assistant Hospital Manager

About Pharr Road Animal Hospital At Pharr Road Animal Hospital, we are dedicated to providing the highest benchmark of quality care. This dedication is recognized by our AAHA accreditation—a distinction held by only 15% of hospitals in North America—and reflected in our outstanding 4.9-star community rating. We treat pets like our own, offering comprehensive veterinary services across general wellness, urgent care, and complex surgical procedures. When you join us in Atlanta, GA, you become part of a respected legacy where you can immediately step into an environment of medical excellence. Job Description Reporting to the Hospital Manager, you will serve as a key leader in our fast‑paced, multi‑doctor veterinary hospital. As the Assistant Hospital Manager, you will partner with the Hospital Manager to drive operational efficiency and team development. You will assist with essential HR functions—including hiring, training, and performance management—while ensuring compliance with policies that support a safe and efficient hospital environment. In this role, you act as a visible leader, balancing administrative tasks with client relations and team support. Your Impact Will Include: Team Leadership: Partner with the Hospital Manager to address staffing needs, including hiring, training, reviewing, and coaching staff. Serve as a visible leader and point of support for technicians, CSRs, and support staff. Operational Flow: Monitor daily schedules, appointment flow, and staffing coverage to ensure the hospital runs smoothly and efficiently. Conflict Resolution: Proactively address and work to resolve employee conflict and behavioral issues, fostering a positive team environment. Financial Management: Manage the financial needs of the hospital by maintaining accurate balances through the collection of client transactions, strict cash/credit handling procedures, and managing opening/closing protocols. Client Experience: Maintain a positive attitude in all interactions, proactively demonstrating empathy toward clients and treating pets with compassion and respect. Systems & Records: Utilize hospital computer systems to document medical records accurately and communicate effectively with clients and teammates. What You'll Bring to the Team 1–3 years of leadership or supervisory experience is required (veterinary or healthcare experience is preferred) Excellent communication and conflict management skills Strong technical skills and anesthesia experience are a must Ability to multitask and thrive in a fast‑paced environment Experience leading a diverse workforce and establishing a positive team culture Monday–Friday expected scheduling with no required weekends Benefits and Compensation As part of the Mission Pet Health family, you receive the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Competitive Salary and comprehensive benefits package. Comprehensive coverage including Health, Dental, Vision insurance, and access to our Employee Assistance Program (EAP). 401(k) retirement plan, Life Insurance, and Short‑Term Disability options. Professional development and training opportunities to support your career goals. Paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc. Commitment to Growth We support your career goals with opportunities for professional development and training. Physical Requirements Ability to walk, bend, stand, and reach constantly during a work shift; lift 35–50 lbs; manual dexterity to operate computers and office equipment. Reasonable Accommodations Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information. EEO Statement Mission Pet Health is an equal‑opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr Prahvet