HR Assistant

HR Assistant

Position Type: Contract On-Site

Required:

• Knowledge of Microsoft Office tools.
• Excellent critical thinking, problem-solving, and customer service with ability to anticipate needs.
• Work independently, troubleshoot, and make sound decisions.
• Communicate with all levels of employees, medical staff, students, and agency, as well as applicants and vendors, in writing, in person, or by phone.
• Pay careful attention to details, and meet timelines/deadlines.
• High degree of discretion dealing with confidential information.
• 2 years work-related experience.
• Associates or bachelor's degree in business or related field preferred.

Responsibilities:

• Provides support in functional areas of Human Resources, including but not limited to, recruitment, employee services, training, and special projects.
• Performs additional duties including employee communications, aggregating information for reporting purposes, streamlining processes, training campus HR assistants on badge and employee services processes, performing new hire track and separation of work as needed, and floating to other HR campuses as needed.
• Works unsupervised 50% of total time, supports New Employee Experience as scheduled, and supports system HR recognition events.
• Performs general office functions, screens and transfers incoming calls, and assists callers with correct information.
• Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

Duties and Job Responsibilities:

• Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.
• Maintains ID badge Center by issuing badges, ordering supplies, and requesting maintenance.
• Accurately updates and maintains data needed for certain audits and reports.
• Works closely with Security, HR Regulatory Services, Medical Staff, FH Education, and Behavior and Image Standards Committee, maintaining current employee and non-employee information to guarantee compliance.
• Coordinates badge projects for non-employees, i.e., students, GME, physicians, and physical environment workers. Distributes and tracks system generated badge numbers given to all HR campuses to issue for certain non-employees.
• Orders office supplies for campus HR and pays invoices as needed.
• Completes (or assists in) the hiring process by obtaining missing or incomplete documents as identified by the Recruitment Service Center.
• Returns all completed forms to the Recruitment Service Center to facilitate the completion of the hire.
• May input new hire records and applicable documents into New Hire Trak. Performs separation of work as needed.
• Supports certain New Employee Experience processes and exports information from orientation database for weekly reporting purposes to ensure orientation compliance.
• Gathers information in conformance with organizational needs.
• Helps develop and implement efficient workflow for badge and front desk processes.
• Troubleshoot all campuses badge and front desk issues (i.e., direct deposits, W-4s, Intranet access issues, name changes, and address changes), and distributes communications to ensure outstanding customer service to all HR teams.
• Trains and supports all campuses HR Assistants in ID Works and most front desk procedures and responsibilities.
• Floats to all campuses HR offices as needed.
• Responds to inquiries regarding policies, procedures, and programs. Identifies potential issues and grievances; routes employee or applicant to appropriate person/area and informs appropriate manager if necessary.
• Performs human resources administrative front desk procedures, distributes and collects employees forms, answers incoming calls and routes to the appropriate person, and/or assists callers by giving correct information.
• Supports recognition events, career milestones, and retirement. Assists human resources leadership with special projects and events.