Office Manager

Now Hiring : Office Manager - Raleigh

Lane & Associates Family Dentistry is seeking an experienced Office Manager to lead the office and help create an exceptional experience for both our patients and team members.

Position Overview

As the Office Manager you will provide both strategic leadership and hands-on oversight of daily office operations. Youll play a critical role in driving office performance supporting team development and ensuring every patient receives a 5-star experience.

Key Tasks & Responsibilities

• Lead day-to-day office operations including scheduling productivity collections receivables and expense management
• Drive new patient growth through community outreach and collaboration with the marketing team
• Oversee the offices online reputation and encourage exceptional 5 star patient experiences
• Coach mentor and develop team members while ensuring compliance with company policies and procedures
• Manage daily closings deposits and month-end reporting in partnership with the Regional Director
• Address patient and employee concerns with professionalism empathy and confidence
• Facilitate ongoing staff training and development
• Maintain optimal provider schedules and doctor-to-patient ratios
• Lead daily morning huddles and engaging monthly team meetings
• Manage inventory ordering and office supply needs
• Participate in company initiatives meetings and communications
• Perform additional duties as assigned

Qualifications

• High School Diploma or GED required
• Minimum of 2 years of dental office experience required
• Minimum of 2 years of dental management experience required
• Strong leadership coaching and team-building abilities
• Excellent communication and interpersonal skills
• Proven problem-solving and conflict-resolution capabilities
• Professional patient-focused and service-oriented mindset
• Proficient with the computer
• Ability to lift up to 1520 pounds

Benefits That Make You Smile

• Competitive Pay!
• Quarterly Performance Bonus Opportunities!
• Comprehensive Benefits Package (Health Dental Vision Life Disability FSA & More)!
• 401(k) with Employer Contribution!
• Paid Time Off & Paid Holidays!
• Fridays Off at 2:00 PM!
• Uniform Allowance!
• Paid Training & Professional Development!
• Fun Team Events Employee Recognition Programs and Social Campaigns!
• Volunteer Opportunities Through Our Smile Squad Rewards Program!
• Birthday & Work Anniversary Gifts from Ownership!

Exclusive Team Perks

As the Official Team Dentist of the Carolina Hurricanes UNC Athletics Campbell Camels and Durham Bulls our employees enjoy opportunities throughout the year to win tickets VIP experiences giveaways and participate in exciting team partnerships and company-sponsored events.

Required Experience:

IC