Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Director, Customer Success — AI-Driven Growth Leader

Genesys Cloud Services, Inc.

Genesys Cloud Services, Inc. is looking for a Senior Director, Customer Success Management to lead a team focused on growth and customer retention. You will advocate for customers, applying strategies and products to achieve their business outcomes. This role requires 10+ years in SaaS management, experience in delivering Executive Business Reviews, and proficiency in tools like Salesforce. A Bachelor's degree in a related field is also required. Benefits include healthcare, flexible schedules, and a comprehensive 401(k) program. #J-18808-Ljbffr Genesys Cloud Services, Inc.

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Senior Director, Customer Success — AI-Driven Growth Leader in Chicago, IL vacancy
  • Jobba Trade Technologies is seeking a Senior Customer Success Manager in Chicago to drive customer adoption, retention, and expansion. This role...  ...and operationalizing Customer Success through data-driven insights, while also requiring strong interpersonal skills... 
    Senior

    Jobba Trade Technologies

    Chicago, IL
    1 day ago
  • $75k - $80k

    Zeta Global is seeking a Client Success Manager in Chicago, IL, to manage client relationships and drive revenue growth. The role involves maintaining communications, strategic planning for growth, and collaborating across functions. Ideal candidates will have 2-3 years... 
    Suggested

    Zeta Global

    Chicago, IL
    1 day ago
  • Leidos is seeking a Senior Growth Solutions Architect to drive growth in Electric Power Utilities by delivering AI-enabled, grid modernization solutions. The role blends strategic sales, solution architecture, AI-driven growth strategies, and deep utility domain expertise... 
    Senior

    Leidos Inc

    Chicago, IL
    1 day ago
  • Sievo is seeking a Head of Growth Marketing to lead our global growth initiatives and accelerate...  ...revenue impact. You will partner with sales, customer success, and revenue operations to optimize ROI, implement data-driven experiments, and push for continuous innovation... 
    Suggested

    Sievo

    Chicago, IL
    3 days ago
  • $135.2k - $234.15k

     ...The Challenge: As a Senior Customer Success Manager on our Digital Experience Cloud team you will...  ..., build awareness and reveal new growth opportunities. What You'll Do:...  ...to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees... 
    Senior
    Temporary work
    Local area
    Worldwide

    Adobe

    Chicago, IL
    3 days ago
  • Invoca is seeking an experienced Customer Success Manager to support Healthcare customers in Chicago...  ...As a trusted advisor, you will leverage AI tools to deliver personalized insights,...  ...in B2B SaaS, particularly in compliance-driven industries, is preferred. The position... 
    Remote work

    Invoca

    Chicago, IL
    1 day ago
  • Camping World is looking for a Senior Manager, Renewal Lifecycle in Chicago to oversee the renewal engine for Protection products and Membership programs. The incumbent will manage the entire renewal process and ensure effective communication across channels. The ideal... 
    Senior

    Camping-Worl

    Chicago, IL
    3 days ago
  • Accenture in Illinois is seeking an Organization Change Senior Manager for the Energy Industry to lead large-scale transformations using GenAI and data-driven insights. You will design and oversee enterprise change programs, build readiness and governance, and partner... 
    Senior

    Accenture

    Chicago, IL
    1 day ago
  • $110k - $145k

     ...X, located in Chicago, is seeking a Growth Architect to incubate growth strategies and drive successful marketing initiatives through innovative AI tools. Ideal candidates will have 2-4...  ...workflows, executing tests, and strategizing customer acquisition. Compensation ranges from... 
    Senior

    BCG X

    Chicago, IL
    4 days ago
  • DAC Group in Chicago is looking for a Senior Director, Media to lead client success and manage a team of experts in digital media. This role involves providing...  ...values a collaborative culture and offers competitive benefits for professional growth. #J-18808-Ljbffr DAC Group
    Senior

    DAC Group

    Chicago, IL
    3 days ago
  • Apptegy is seeking an experienced FP&A leader to own planning, forecasting, and end‑to‑end FP&A for a key business area in...  ...with departments to evaluate initiatives and drive data‑driven decisions, leveraging AI tools to automate processes and improve reporting. #J-18... 
    Senior

    Apptegy

    Chicago, IL
    1 day ago
  • Publicis Groupe Holdings B.V is seeking a Senior Staff Product Designer in Wakefield, MA to drive design for user-centered experiences...  ..., and applying modern design sensibilities with a focus on AI-driven methodologies. The ideal candidate will possess extensive experience... 
    Senior
    Flexible hours

    Publicis Groupe Holdings B.V

    Chicago, IL
    4 days ago
  • Harvey is looking for a Customer Success Manager to guide clients through their journey with our technology. In this role, you will integrate...  ...client cases, excellent communication skills, and a results-driven mindset. You’ll enjoy building customer success playbooks in... 
    Remote work

    Harvey

    Chicago, IL
    1 day ago
  • $124k - $171k

     ...Senior Account Executive, Strategic Growth Chicago; MA Boston; New York, New...  ...search built on proven AI, AlphaSense...  ...decisions through AI-driven market intelligence...  ...over 6,000 enterprise customers, including a majority...  ...growth and future success. Who You Are... 
    Senior
    Casual work
    Local area

    AlphaSense

    Chicago, IL
    4 days ago
  • $108k - $155k

    Senior Account Manager, Large Customer Sales, Home and Personal Care...  ...Search+ and AI-powered...  ...maximize customer success. You act like...  ...thought leaders to the world'...  ...can support growth. We focus on...  ...and pitch data‑driven solutions to...  ...Inc. board of directors or its delegate... 
    Senior
    Shift work

    Google Inc.

    Chicago, IL
    2 days ago
  • $120.5k - $150.5k

    Box is looking for a Senior Team Manager of Customer Success in Chicago, IL. The role involves leading and developing a high-performing team of Customer Success Managers, focusing on client satisfaction and retention in regulated industries like Financial Services and Life... 
    Senior

    Box

    Chicago, IL
    1 day ago
  • $160k - $180k

     ...also contribute to long-term success and retention. Overview...  ...Wonderlic is seeking a Senior Account Manager, Growth & Expansion to drive...  ...growth within our existing customer base. This role is responsible...  ...3–5x pipeline coverage driven by self-sourced opportunities... 
    Senior
    Immediate start
    Remote work

    Wonderlic

    Chicago, IL
    25 days ago
  • $110k - $150k

    PEGUS Planet Equity Group LLC is seeking a Business Development Leader to enhance their outbound pipeline and lead a team of Business Development...  ...leading a team and utilizing modern tools and metrics-driven approaches. Full benefits and a competitive salary range from $1... 

    PEGUS Planet Equity Group LLC

    Chicago, IL
    3 days ago
  • EDB in Chicago is looking for a Principal Customer Success Manager to drive customer engagement and satisfaction. You will collaborate across...  ...functions to ensure customers achieve their goals with EDB's data and AI solutions. The ideal candidate brings over 5 years of... 
    Senior

    EDB

    Chicago, IL
    1 day ago
  • Motus is seeking a Senior Product Marketing Manager to enhance product positioning and market strategy for Motus...  .... This role focuses on leveraging insights from customers and competitors to drive adoption and growth across the organization. The ideal candidate will have... 
    Senior

    Motus

    Chicago, IL
    1 day ago
  • Genesys Cloud Services, Inc. is seeking a Customer Success Director to lead a team focused on delivering exceptional customer outcomes. This role is key in ensuring the successful adoption of our AI-powered platform, cultivating long-term partnerships and driving retention... 
    Senior
    Remote job

    Genesys Cloud Services, Inc.

    Chicago, IL
    1 day ago
  •  ...institutions to put customers at the center of...  ...decision. Our AI-first platform transforms...  ..., profitable growth. Curinos...  ...Consultative, insight-driven communicator who...  ...challenges What Success Looks Like In this...  ...to operate as a senior commercial leader: trusted by clients... 
    Part time
    Work at office
    Work from home
    Flexible hours

    Curinos

    Chicago, IL
    1 day ago
  • $143.4k - $216.9k

     ...Renewal Operations, Senior ManagerApplyremote...  ...is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition...  ...strategic and impact-driven Renewal Operations...  ...a data-oriented leader responsible for...  ...senior management* Growth Mindset: A strong... 
    Senior
    Work experience placement
    Work at office
    3 days per week

    Salesforce, Inc.

    Chicago, IL
    13 hours ago
  • Ladders is seeking a Senior Director Marketplace Operations & Health in Chicago to lead end-to-end...  ..., and performance in a technology-driven environment. The position focuses on scaling...  ...continuous improvement, and leveraging AI-enhanced approaches to guide strategic direction... 
    Senior

    Ladders

    Chicago, IL
    1 day ago
  • $112k - $168k

    Harvey is seeking a Scaled Customer Success Manager to enhance customer retention and expansion through strategic engagement. This role will be pivotal in driving net revenue retention for a defined portfolio while collaborating closely with Sales and Product teams. The... 

    Harvey

    Chicago, IL
    1 day ago
  • Gong seeks a Senior Consultant for Adoption Services to guide post‑activation customer experience globally. You will lead discovery, governance...  ..., Product, Support, and Customer Success to deliver aligned outcomes and drive scalable growth across Adoption Services. #J-188... 
    Senior

    Gong

    Chicago, IL
    1 day ago
  • $120.5k - $150.5k

     ...Team Manager, Customer Success Chicago, Illinois, United...  ...Box (NYSE:BOX) is the leader in Intelligent Content...  ...workflows with enterprise AI. We help companies...  ...adoption, retention, and growth objectives Build...  ...execution through data driven strategies Drive successful... 
    Live in
    Work at office
    Shift work
    3 days per week

    Box

    Chicago, IL
    3 days ago
  • Hyatt Hotels Corporation is seeking a Senior Manager, Corporate Food & Beverage Operations...  ...area. The role partners with regional leaders to drive openings, transitions, and...  ...’s portfolio while advancing data-driven performance and AI-enabled training. You will influence standards... 
    Senior

    Hyatt Hotels Corporation

    Chicago, IL
    3 hours ago
  • About the Role The AI Success Manager is a critical individual contributor role on our growing AI Success team to ensure Braze customers are highly successful with the product. In this capacity...  ...Excel and SQL) and provide data-driven presentations on Braze’s business impact... 
    Senior

    Gravity Engineering Services Pvt Ltd.

    Chicago, IL
    13 hours ago
  • DAC Group is seeking a skilled SEO/GEO Manager to leverage expertise in search engine optimization and drive organic growth for clients. You will strategize SEO campaigns, conduct audits, and enhance brand visibility on various platforms while collaborating with a talented... 
    Senior

    DAC Group

    Chicago, IL
    3 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Director, Customer Success — AI-Driven Growth Leader. Be the first to apply!