Client Services Manager

Work Fully Remote While Owning Payer Client Relationships In Value-Based CareRole SnapshotClient Services Manager • RemotePay: $100,000–$120,000 + bonusSchedule: Standard U.S. business hoursOwn client outcomes end-to-end. Clear scope. Fast decisions.What You'll DoLead day-to-day communication for assigned health plan clientsManage requests and deliverables with tight trackingCoordinate outreach, scheduling, field ops, reportingBuild client reports, dashboards, and status updatesFlag risks early and drive fixes fastMaintain milestones, notes, and documentationSupport onboarding and launch of new programsMust-HavesHealthcare client services or operations experienceExperience working with healthcare clientsStrong Excel skills (pivots, VLOOKUP, formulas)Clear written and verbal communicationManage multiple programs independentlyWork standard U.S. business hours, remote-readyNice To HavePayer or payer-services backgroundFamiliar with HEDIS/STAR (quality measures) or risk adjustmentExperience with reporting or BI toolsPerks & PayPay: $100,000–$120,000 base + bonusHealth, dental, visionPTO100% remoteSchedule & SetupStandard U.S. business hoursNo travelCross-functional work with ops, outreach, reportingYour work keeps programs on track, reduces client friction, and improves outcomes for health plan partners.You like pace and ownership. You start, finish, follow through.At Urrly, fairness matters. We use AI to review every application against the same clear requirements for the role. This means every candidate is evaluated on job-related factors like skills, certifications, and experience—not on personal attributes such as gender, race, age, or background. Our goal is to create a more objective, consistent, and equal opportunity hiring process for all applicants.Apply today to work fully remote and own client relationships that drive real results.