Line Tech

About Northern Jet:

Personal. Private. Authentic. Northern Jet is a private aviation company with over 31 years of experience, offering personalized luxury travel with a focus on safety, convenience, and quality. We operate a fleet of 40+ jets and hold an ARGUS Platinum safety rating. Northern Jet's mission is to deliver seamless, client-focused travel experiences.

About this Role:

An Aircraft Line Detailer is responsible for maintaining the cleanliness, appearance, and presentation of Northern Jet aircraft to ensure every client, crew member, and guest experiences the highest standard of private aviation service. This role supports daily flight operations by cleaning, detailing, stocking, and preparing aircraft interiors and exteriors while maintaining safety, quality, and attention to detail.

The Aircraft Line Detailer plays a key role in ensuring each aircraft is client-ready, professionally presented, and aligned with Northern Jet's luxury service standards.

Location: Grand Rapids, Michigan


Key Duties and Responsibilities
Aircraft Cleaning & Detailing

• Clean and detail aircraft interiors, including cabins, cockpits, galleys, lavatories, seats, tables, windows, carpets, and storage areas.
• Perform exterior aircraft cleaning as assigned, including washing, polishing, wiping down surfaces, and removing debris.
• Vacuum, shampoo, spot-clean, and maintain carpets and upholstery.
• Clean and sanitize lavatories, galley areas, trays, cabinets, and high-touch surfaces.
• Ensure aircraft are stocked with approved supplies, amenities, snacks, beverages, and passenger materials as needed.
• Remove trash, restock items, and prepare aircraft for upcoming flights.
• Identify and report any damage, maintenance concerns, missing items, or cleanliness issues to the appropriate team member.

Operational Support

• Coordinate with Line Service, Maintenance, Flight Operations, and Client Services to ensure aircraft are cleaned and prepared on schedule.
• Assist with aircraft turnarounds between flights in a timely and efficient manner.
• Follow company procedures for aircraft access, safety, security, and cleanliness standards.
• Maintain cleaning equipment, supplies, and detailing products in an organized and safe manner.
• Support hangar and ramp cleanliness as needed.
• Assist with special cleaning projects, deep cleans, and seasonal detailing needs.

Safety, Quality & Compliance

• Use approved cleaning products and methods appropriate for aircraft surfaces, materials, and finishes.
• Follow all company safety procedures, airport regulations, and security requirements.
• Maintain awareness while working around aircraft, ground support equipment, and active ramp areas.
• Properly handle and store cleaning chemicals and supplies.
• Ensure all work is completed with a strong focus on quality, consistency, and safety.

Customer Service & Communication

• Provide professional, courteous support to pilots, crew members, passengers, maintenance personnel, and fellow team members.
• Communicate aircraft readiness, supply needs, and service concerns clearly and promptly.
• Maintain a polished, professional appearance and attitude when working around clients and guests.
• Support Northern Jet's commitment to delivering a luxury-level private aviation experience.

The Ideal Candidate

The ideal Aircraft Line Detailer is dependable, detail-oriented, and takes pride in creating a polished, client-ready aircraft experience. This individual understands that in private aviation, presentation matters - every clean surface, stocked cabinet, folded blanket, and spotless cabin contributes to the overall client experience.

They are comfortable working in a fast-paced airport environment, can manage time well during quick aircraft turns, and are willing to jump in wherever needed to support the operation. The ideal candidate has a strong work ethic, a positive attitude, and a commitment to safety, quality, and service excellence.

Why This Role Matters

Our Aircraft Line Detailers play a direct role in the experience Northern Jet delivers to every client and crew member. In private aviation, the condition and presentation of the aircraft are part of the service promise. A clean, well-stocked, and professionally prepared aircraft sets the tone before the flight even begins.

This role supports safe, efficient, and high-quality flight operations by ensuring aircraft are ready for departure, properly maintained from a cleanliness standpoint, and aligned with Northern Jet's luxury standards. Behind every seamless flight experience is a dedicated team making sure every detail is handled with care.

For individuals who enjoy aviation, hands-on work, and being part of a team that values excellence, this is an exciting opportunity to build a rewarding career in private aviation.

Minimum Qualifications

• High school diploma or GED required.
• Previous cleaning, detailing, hospitality, janitorial, aviation, or customer service experience preferred.
• Aviation or aircraft detailing experience is a plus, but not required.
• Valid driver's license required; ability to obtain an airport-issued badge.
• Strong attention to detail and pride in quality work.
• Ability to follow instructions, safety procedures, and cleaning standards.
• Strong communication, reliability, and teamwork skills.
• Ability to work independently and manage time effectively in a fast-paced environment.

Physical Requirements

• Active airport hangar and ramp environment.
• Exposure to aircraft noise, cleaning chemicals, fuel fumes, and changing weather conditions.
• Ability to stand, walk, bend, kneel, reach, climb, and work in confined aircraft spaces for extended periods.
• Ability to lift, carry, push, or pull up to 50 lbs.
• Ability to work indoors and outdoors in various weather conditions, including heat, cold, wind, rain, and snow.
• Ability to work flexible schedules, including early mornings, evenings, weekends, holidays, or on-call shifts as operational needs require.

Why Northern Jet?

• Work with a leading private aviation company focused on exclusive experiences.
• Collaborate with a dynamic marketing team in a fast-growing industry.
• Opportunity to make a meaningful impact on the company's growth and brand presence.
• Exposure to luxury sales strategies and high-net-worth clientele engagement.

Your Career. Your Benefits. Your Northern Jet Advantage.
At Northern Jet, we're committed to taking care of the people who keep us flying. We offer a wide range of valuable benefits, many provided at no cost to support your health, financial stability, and overall quality of life. Our benefits are designed to help you thrive both professionally and personally, so you can focus on delivering excellence in the skies and enjoying life on the ground. Our comprehensive benefits include:

• 80% Company-Paid Premiums for Medical, Dental, and Vision coverage with access to nationwide provider networks
• Flexible Spending Accounts (FSA) for healthcare and dependent care
• Health Savings Account (HSA) option with tax-advantaged savings
• Wellness Programs & Discounts including LifeMart and exclusive ID90 Travel deals
• Paid Time Off starting at 2 weeks PTO plus 1 week of paid sick time annually
• Life and Accidental Death & Dismemberment Insurance (company-paid)
• Voluntary Benefits including accident, critical illness, identity theft protection, and hospital indemnity plans
• 401(k) plan with a 3% company match
• Short- and Long-Term Disability (company-paid)
• Additional Lifestyle Perks and travel discounts designed for the aviation industry

As part of our commitment to safety and security, all candidates are required to complete pre-employment drug screening and background checks. Northern Jet also participates in the E-Verify program to confirm employment eligibility for all new hires.