Quality Supervisor

Summary/Objective

The primary purpose of the position is to establish and administer quality compliance programs, serve as the key holder of all training programs and ensure quality compliance, take ownership for quality related investigations and drive problem solving to reduce reoccurrence. Engage MAU Operations Leadership and employees to drive a quality culture that is focused on zero quality incidents, and employee awareness / engagement of quality.

Essential Functions

Project Management:

• Manages the MAU Quality Programs:
  • On-Boarding of new associates
  • Cardinal Quality Rules
  • Training and validation for all associates from a quality Aspect
  • Identify appropriate checklist and validation tools for all job tasks
  • Oversees and helps develop training material, standard work, and other documents to help standardize processes and keep employees aware of their quality responsibilities
• Creates processes to ensure profitability by minimizing scrap liability:
  • Work closely with the customer and MAU Leadership Team to ensure Quality is Job One!
  • Performs Quality Audits via Layered Quality Audits.
  • Trend Quality Data to help define quality gaps.
  • Conduct 4SPS to eliminate gaps.
  • Mentor/Coach associates in regards to quality.
• Manage BIB Standard Program
• Conduct Quality Gemba's with Team / Employees and Site Manager
• Produce One Point Quality Communications & Quality Alerts
• Complete Plant Quality Standard Audit Monday - Friday
• Manages Daily & Monthly Customer Quality KPI's
• Review Customer Flow Manager's Report Daily
• Out of Age Investigation / FYT Follow-Up
• Quality Team Champion

Crisis Management:

• On call 24/7 for all MAU Site Wide quality issues: cardinal quality rule

Competencies

• Written and Verbal Communication Proficiency
• Customer/Client Focus
• Problem Solving/Analysis
• Time Management
• Project Management
• Decision Making
• Leadership
• Teamwork Oriented
• Results Driven
• Excellent office/computer skills
• Excellent interpersonal skills

Required Competencies for all MAU Staff

• Ethical Conduct
• Personal Effectiveness/Credibility

Required Education and Experience

• Associate's degree OR High school diploma with 3+ years in a Manufacturing environment a minimum
• Excellent organizational skills with a focus on process improvement
• Ability to communicate via both verbal and written correspondence
• Office/computer skills
• Interpersonal skills

Preferred Education and Experience

• Bachelor's Degree
• HR Certification (PHR or SHRM-CP)
• Lean Greenbelt
• Root cause analysis training

Career Path Progression from this position

• Safety & Training Specialist
• Operations Manager
• Platform Manager
• Site Manager
• General Manager
• Other Corporate Support Functions

Work Environment or Working Conditions

The working conditions and environments are created by our customers' facilities both in administrative areas and manufacturing environments. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Customer sites sometimes include process manufacturing equipment and heavy power industrial vehicles. Environments may vary from non-temperature-controlled environments to GMP clean room required.


Physical Demands

This position may require the following to be performed with or without reasonable accommodation:

• Ability to bend, climb, stoop, kneel, crouch and lift approximately 75 pounds
• Ability to continuously mount and dismount a vehicle
• Ability to stand/walk for up to 8 hours
• Ability to climb 5 flights of stairs multiple times a day

Travel

This role requires up to 5% travel.

EEO Statement
MAU is an Equal Opportunity Employer. Minorities, women, protected Veterans, and individuals with disabilities are encouraged to apply.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.