Continuity of Care Clerk

Job Description

Job Description

Health Ministries Clinic (HMC) is seeking a detail-oriented and dependable Continuity of Care Clerk to join our integrated care team in Newton, Kansas. This is a full-time position offering the opportunity to support patient care in a collaborative, mission-driven environment.

As a key member of our administrative team at a Federally Qualified Health Center (FQHC), the Continuity of Care Clerk plays an essential role in helping patients access timely medications and dental services through effective coordination and insurance authorization processes. In this role, you'll support clinical teams while making a meaningful impact in our community.

What You'll Do

Prior Authorizations & Care Coordination • Manage and submit prior authorization requests for prescribed medications and dental procedures. • Gather required clinical documentation to support insurance submissions. • Track authorization status and follow up to ensure timely determinations. • Coordinate with providers, pharmacy, dental staff, and insurance carriers to resolve issues.

Patient Support & Communication • Communicate professionally with patients regarding authorization updates and next steps. • Assist patients in navigating coverage requirements and treatment access. • Respond to internal and external inquiries accurately and timely.

Documentation & Compliance • Maintain accurate records in the electronic health record (EHR). • Ensure all submissions comply with payer guidelines and confidentiality requirements. • Organize and manage related documentation efficiently and accurately.

Qualifications

• High school diploma or equivalent. • Previous experience in healthcare, insurance, medical office, or prior authorizations preferred. • Strong organizational and communication skills. • Attention to detail and accuracy. • Ability to manage multiple tasks and meet deadlines. • Familiarity with medical terminology and insurance billing practices preferred.

Why Work at HMC?

• Make a Real Impact: Your work directly supports patient care and timely access to needed treatment. • Supportive Work Culture: We value teamwork, open communication, and a positive, respectful environment. • Work-Life Balance: Enjoy a set weekday schedule in a stable, mission-driven organization.

What We Offer

• Set weekday schedule. • Medical, dental, and vision insurance. • Retirement plan with employer contributions. • Paid time off and holidays. • Supportive team environment with dedicated administrative and clinical staff.

About Health Ministries Clinic

HMC is a mission-focused Community Health Center committed to serving all patients-regardless of ability to pay. Our three main service lines include Medical, Behavioral Health, and Dental, with extensive ancillary and assistive services that allow our clinicians and support staff to provide comprehensive care.

Apply Today

Join a close-knit, compassionate team delivering high-quality care in a supportive environment. Apply now and help shape a healthier future for our community.