Performance Excellence Consultant

Employment Type: Full time Shift: Day Shift Description: Total Rewards and Benefits: * Hybrid reporting structure, supporting Muskegon/Lakeshore region. * Competitive compensation, DAILYPAY * Benefits effective Day One! No waiting periods. * Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability * Retirement savings plan with employer match and contributions * Opportunity for growth and advancement throughout Trinity Health * Tuition Reimbursement Position purpose: Participates in developing and leading the strategy to integrate Performance Excellence thinking into the culture of the organization. Coaches/trains individuals and teams throughout the organization from front line associates to middle management in problem identification and resolution using Performance Excellence (PE) principles and tools while achieving sustainable positive results for the organization. Trains Performance Excellence Specialists through their development plans. Minimum qualifications: * Bachelor's degree * Two years operational experience in improvement-based role with proven outcomes. * One year in full-time improvement coaching role. * Experienced in some concepts/tools of a lean management system including some understanding of lean culture, philosophy, principles and tools. * Strong understanding of lean and its application in health care. * Experience coaching individuals from front line staff through front line leaders (manager level) What the Performance Excellence Consultant will do: * Coaches leaders and Performance Excellence Specialists to accomplishment of PE strategy within assigned areas. * Coaches mid-level leaders to identify opportunities for improvement. * Participates in developing PE curriculum and delivers departmental-based training. Topics may include Lean and change leadership. * Participates in developing and implementing departmental PE strategy. * Serves as a technical knowledge resource on PE tools to both mid-level leadership and colleagues. * Connects PE work to Mercy Health strategic plan, mission, vision, values and guiding behaviors Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.