Senior Business Analyst

Business Analyst

The Intercontinental Exchange (ICE) is seeking an experienced Business Analyst to join the Securities Information Processor (SIP) team at SIAC, supporting critical National Market System (NMS) infrastructure that underpins equity and options market data distribution across U.S. markets. This role sits at the intersection of market structure, technology, and industry engagement. The successful candidate will support the full lifecycle of functional requirements for SIP enhancements — from gathering requirements through stakeholders and industry working groups, to contributing to technical specifications, to supporting QA and production validation. The individual will also play an important coordination and administrative role, helping drive project delivery, maintaining documentation, and managing communications across internal and external stakeholders.

Responsibilities:

• Support functional and technical requirements for SIP system enhancements, from initial scoping through final specification delivery
• Author high-quality requirements artifacts including functional and technical specifications, use cases, and participant-facing guides
• Lead requirements-gathering sessions, design reviews, and issue resolution across internal and external stakeholders
• Engage with industry groups (e.g., CTA/CQS, OPRA) to capture requirements, track follow-ups, and support delivery of consensus-driven requirement specifications
• Data Analysis & System Performance
  • Conduct data analysis against large-scale trading datasets to evaluate system performance and identify trends
  • Assist in diagnosing operational and production issues using data analysis tools (e.g. SQL) and internal monitoring platforms; familiarity with network capture tools such as Corvil/P2D and Wireshark is a plus
  • Help maintain reporting and tracking frameworks to monitor SIP throughput, latency, and data quality metrics
• QA & Testing Support
  • Partner with QA teams on functional test coverage, test case reviews, and requirements traceability
  • Support SIP industry-wide testing programs and participant certification efforts
• Operations & Customer Support
  • Serve as subject matter expert and escalation contact for functional and technical inquiries across NMS systems
  • Support customer onboarding, connectivity validation, and incident tracking
  • Manage and maintain customer-facing communication
  • Provide flexible coverage for production monitoring, including occasional off-hours and weekend support during critical events or releases

Knowledge & Experience:

• 5+ years of experience in financial services, with direct exposure to market data, trading systems, or exchange operations strongly preferred
• 3+ years in a Business Analyst or similar role, with a track record of delivering functional specifications and managing cross-stakeholder projects
• Demonstrated experience with NMS market data systems (CTA/CQS and OPRA feeds) or comparable exchange/market infrastructure a significant plus
• Strong SQL skills and comfort querying large datasets; experience with network capture and analysis tools (Corvil/P2D, Wireshark) a plus
• Strong organizational skills with demonstrated ability to manage multiple workstreams, track deliverables, and keep stakeholders aligned
• Excellent written and verbal communication skills, with the ability to translate technical concepts for both business and engineering audiences
• Experience working with industry groups, standards bodies, or cross-firm technical committees preferred
• Proficiency with Jira, Confluence, and ServiceNow; strong Microsoft Office skills (Excel, Word, PowerPoint)
• Ability to thrive in a fast-paced, high-stakes environment with strong attention to detail and discipline

New York Base Salary Range: The expected base salary for this role, if located in New York, is between $120,000 – $165,000 USD. The base salary range does not include Intercontinental Exchange's incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances.

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.