Employee Relations Specialist

Employee Relations Specialist

Marietta, United States of America | Office-based

Essential Duties and Responsibilities:

• Advises employees and management on the interpretation of personnel policies, programs and procedures of the company's Employee Resource Guide.
• Counsels managers and employees consistent with company policies/practices, legal considerations, etc. and facilitates resolution of employee relations issues.
• Leads employee relations investigations on employee issues.
• Reviews and assists managers with the content of annual performance evaluations.
• Monitors documents used to evaluate, correct and enhance job performance and other workplace behaviors, assuring overall fairness and consistency, and meeting business requirements.
• Provides coaching and consulting to managers in order to enhance their people and performance management skills.
• Supports and facilitates organizational change by seeking and developing ways for the teams to be most effective.
• Assists with training and regulatory audits as needed.
• Experience preferably in handling high volume Employee Relations workload within prescribed time frames
• PHR, SPHR or SHRM-CP certification preferred

Knowledge and Skill Requirements/Specialized Courses and/or Training:

• 2+ years experience in Employee Relations
• Bachelor Degree required
• Honesty, integrity, and strong knowledge of HR principles and employee relation skills.
• Excellent listening skills, including the ability to identify and isolate customers concerns or objections
• Strong business technical writing skills and excellent communication/people skills
• Ability to investigate and bring closure to complex HR issues
• Excellent interpersonal and relationship management skills
• Highly skilled in creating credible business partnerships within the organization with managers and employees
• Track record of successfully managing high volume HR processes.
• Coaching and counseling on all levels of the organization
• Must have an analytical mind that provides creative solutions to day-to-day problems, and an ability to relate to employees at all levels of the organization
• Ability to multi-task within a deadline-oriented environment
• Ability to embrace change, and suggest creative innovative solutions as it relates to the business needs
• Prior experience in working with a case management system preferred.

Machine, Tools and/or Equipment Skills:

High level of proficiency in Microsoft Word, Excel, PowerPoint and Outlook.

Experience with Workday and Service now preferred

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $54,600.00 - $136,300.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Where You'll Work

You'll work primarily from one of our office locations, collaborating closely with colleagues in a dynamic, team-oriented environment. This setting offers access to on-site resources, real-time interaction and opportunities to build strong relationships through in-person work.

"I like that we're different. I like that we're a unique organization unlike any other. I like to think of us as the intelligence company for life sciences and healthcare. I do believe there's nothing else like this organization in the world. So if you like something that's different and interesting, you're going to like IQVIA. If you like an organization that has a variety of opportunities, from IT to big data to AI to finance to HR, there are so many opportunities to have an impact."

Jon Deutsch

Senior Director, Enterprise Marketing

"The culture in IQVIA is to be constantly looking at how we can do things better to help our customers, to bring life-changing medicines to patients and also to be a part in designing and developing and implementing these solutions. And so I think it's a great place to join because there is that organizational focus and commitment in driving forward the innovation and just the ability, I think, to work with cross-functional teams who are all excited to be working in these areas. It's a fantastic opportunity."

Natalia Kotchie

Senior Vice President Applied Data Science Center, R&D Solutions

"First of all, we are humans, we have some moments in our lives that are so very important and we need to respect. And something I also always love about IQVIA was that my leaders and people with which I have been working, they always respected a lot as well our personal lives. I never miss a parents' meeting of my kids, and this is something that we shouldn't be giving for granted."

Laura Diaz Ramieriz

Senior Director Global Site Activation

Culture

Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what's possible for patients. Across every team and every corner of the globe, you'll find colleagues who genuinely care — about the mission and about each other. That's what makes this a place where people tend to stay, grow and do the best work of their careers.