Ops Coordinator

Operations Coordinator - Office Management

Location: Raleigh, NC

Job Type: Full Time

The Operations Coordinator plays a critical role in coordinating drivers, technicians, and equipment resources while supporting compliance documentation, billing processes, and operational data accuracy. This position serves as a key liaison between field teams, leadership, and supporting departments to ensure seamless daily execution and adherence to regulatory requirements.

Compensation & Benefits

• Competitive salary based on experience
• Medical, dental, and vision coverage beginning the first day of the month following hire
• 401(k) with dollar-for-dollar company match up to 4%
• Paid time off and company holidays
• Company-paid life insurance
• Opportunities for career growth and advancement within a growing organization

Key Responsibilities

• Review service tickets for accuracy, completeness, customer requirements, and regulatory compliance
• Maintain permits, registrations, manifests, waste stream documentation, and other compliance records (DOT, OSHA, environmental)
• Schedule drivers, technicians, equipment, and resources to support daily operations, projects, and emergency response activities
• Coordinate inter-branch logistics, including equipment transfers, personnel assignments, and fleet needs
• Prepare and support billing documentation, invoice packages, proposals, and quotes as
• needed
• Track operational metrics, compliance deadlines, resource utilization, and permit requirements
• Maintain organized records for projects, contracts, waste streams, and operational programs
• Provide administrative and coordination support to branch leadership and field teams
• Identify and escalate discrepancies, non-compliant loads, safety concerns, or operational issues
• Ensure company systems are updated with accurate scheduling, dispatch, fleet, and compliance data
• Support communication between field personnel, drivers, foremen, and management to ensure efficient operations

Required Qualifications

• High School Diploma or GED required; Associate or Bachelors degree preferred
• Experience in environmental services, remediation, waste management, industrial services, or a related field required
• Proficiency in Microsoft Office (Word, Excel, Outlook); experience with NetSuite, QuickBooks, or similar systems preferred
• Knowledge of DOT regulations and fleet compliance requirements
• Strong organizational, time management, and multitasking abilities
• Excellent verbal and written communication skills
• Ability to work under pressure, meet deadlines, and adapt in a fast-paced environment
• Team-oriented with the ability to work independently and demonstrate a strong sense of urgency
• Valid, unrestricted drivers license preferred
• Successful completion of a post-offer drug screen and background check in accordance with applicable law

Work Environment & Physical Demands

• Work is primarily performed in an office setting with occasional field involvement
• Frequent sitting, computer use, and communication duties
• Occasional walking, bending, reaching, and lifting (up to 25 lbs)
• Field exposure may involve varying environments, noise levels, and operational conditions
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Your next great career move could start here. Apply today and become part of our growing team.