Benefits Assistant

The Benefits Assistant supports the administration of employee benefits programs, including health insurance, retirement plans, leave programs, and wellness initiatives. This role assists employees with benefits-related questions, processes enrollments and changes, maintains accurate records, and ensures compliance with company policies and applicable regulations.

• Assist with the administration of employee benefits programs, including medical, dental, vision, life insurance, disability, and retirement plans.
• Process benefit enrollments, changes, terminations, and qualifying life events in HRIS and carrier systems.
• Respond to employee inquiries regarding eligibility, coverage, claims, and benefit options.
• Coordinate new hire benefit orientations and open enrollment activities.
• Maintain accurate employee benefits records and confidential files.
• Review and reconcile benefit invoices and assist with discrepancy resolution.
• Support leave administration, including FMLA, disability, workers' compensation, and paid leave tracking.
• Coordinate with insurance carriers, brokers, and third-party administrators to resolve issues.
• Assist with benefits communications, educational materials, and employee notices.
• Ensure compliance with federal and state regulations, including COBRA, HIPAA, ACA, ERISA, and FMLA.
• Generate reports and assist with audits related to benefits administration.
• Support HR projects and provide general administrative assistance as needed.

• Associate's or Bachelor's degree in Human Resources, Business Administration, or related field preferred.
• 1-3 years of experience in HR, benefits administration, or an administrative support role.
• Knowledge of employee benefits and HR practices preferred.
• Experience with HRIS systems (e.g., ADP, Paycom, UKG, Workday, or similar) preferred.
• Proficiency in Microsoft Office Suite, especially Excel.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to handle confidential information with discretion.

• Knowledge of benefits laws and regulations.
• Experience processing leave of absence requests.
• Strong data entry and recordkeeping skills.
• Ability to manage multiple priorities and deadlines.