Operations Specialist: CX, KPIs & Workflow Automation
Remote Jobs
Mathematica is seeking a Business Operations Specialist to coordinate core operational processes, governance workflows, and cross-functional initiatives that drive program execution. You will support PR processes, CX initiatives, KPI reporting, scheduling, and documentation to improve efficiency and data quality. The role requires 3-5 years in business operations or related fields, a BA/BS, and strong proficiency with the Microsoft Office suite and Power Automate. #J-18808-Ljbffr Remote Jobs
$120k - $150k
A tech-driven company based in New York is seeking a CX Operations Manager to enhance customer support processes. The ideal candidate will manage Zendesk workflows, implement AI tools, and collaborate with leadership. Applicants must have at least 3 years of Zendesk experience...Suggested- ...company based in the United States is seeking a skilled professional to manage data workflows and enhance operational efficiency. Responsibilities include analyzing datasets, establishing KPIs, and collaborating with cross-functional teams. The ideal candidate will have...SuggestedRemote work
$89k - $115k
...critical content, and transform business workflows with enterprise AI. We help companies... ...shift.WHY BOX NEEDS YOUThe Marketing Operations Specialist plays a critical role in keeping Box'... ...and lead management within marketing automation and CRM platformsCollaborate with...SuggestedLive inWork at officeShift work3 days per week- ...businesses to sell, get paid, and operate across markets. We go far... ...hiring a Revenue Operations Specialist! As our Revenue Operations... ..., you'll own the systems, automation, and processes that make our... ...AI agent to automate a sales workflow, and the next you might be improving...SuggestedWork at office3 days per week
$140k - $160k
...large enterprises. Lightning AI operates globally with offices in New... ...complexity, and use AI and automation to amplify our impact.... ...looking for a Senior Operations Specialist to sit within our... ...heart of everything – agents, workflows, connections, and automation...SuggestedWork at officeWork from homeFlexible hours- Citi is hiring a Director for Operations Agentic Workflow & Implementation to lead the design and scaled delivery of AI-enabled automation across the firm. This role partners with Operations, Technology, Product and Risk to embed agentic AI into production, delivering...
- ...team. You’ll work alongside researchers, operators, and AI companies at the forefront of... ...transform reactive support into strategic, automated systems that prevent problems before... ...integrations, plus low‑code automation tools (Okta Workflows, Zapier) What Makes This Role Unique...Work at officeRelocation package
$200k - $220k
...profession. About the Role The Regional Operations Director is the primary regional... ...BI capabilities to ensure operational KPIs are captured, measured, and actioned in... ...operational technology improvements and workflow automation (e.g., practice management improvements...Temporary work$110k - $160k
...large enterprises. Lightning AI operates globally with offices in New... ...complexity, and use AI and automation to amplify our impact. What... ...-driven People Operations specialist to build the AI-native... ...works”, including automated workflows for hiring, onboarding, and...Contract workFor contractorsFor subcontractorWork at officeWork from homeFlexible hours$110k - $160k
...large enterprises. Lightning AI operates globally with offices in New... ...complexity, and use AI and automation to amplify our impact. What... ...-driven People Operations specialist to build the AI-native... ...works”, including automated workflows for hiring, onboarding, and...Work at officeWork from homeFlexible hours$97.5k - $156.98k
...strategic business objectives by leading efforts in workflow optimization, automation, and operational risk reduction. Manages large process improvement projects... ...& Stakeholder Management Establish and monitor KPIs, adoption metrics, service levels, and operational performance...For contractorsLocal areaFlexible hours- ...wholesale distributors, helping them operate more efficiently through automation and AI. Our customers are the... ..., and streamline critical business workflows. We're a profitable, rapidly growing... ...into clear operating plans, KPIs, and leading indicators Build and...Remote workFlexible hours
$101.5k - $127k
...enjoy investigating data discrepancies, ensuring operational accuracy, and collaborating with customers and... ...operations running smoothly? Are you excited to leverage automation and AI to transform middle- and back-office workflows? If so, we invite you to join our innovative...Daily paid- ...sits at the intersection of AI, automation, and real-time web... ...Role: We’re seeking a Revenue Operations leader to architect and scale... ...functions. Define and maintain GTM KPIs across departments: Sales (pipeline... ...systems support business workflows and reporting needs Drive...
- ...Podium Automation is reimagining industrial control panel manufacturing... ..., and SV Angel. Head of Operations , you will own everything that... ...improve manufacturing processes, workflows, and quality systems as we... ...define and track operational KPIs and make decisions grounded in...Hourly payFor contractorsLocal area
$126.95k - $248.21k
...toll technology policy planning, implementation, analysis and operational support. May provide consultation during one or more phases... ...agencies- Experience applying AI to enhance customer experience, automation, and service efficiency across contact center operationsWhat...Full time$10k
...dollar a business spends. We automate how over $200B in annualized... ...far in excess of businesses operating without Ramp. We believe every... ...prioritized fixes, proactive CX communication, and measurable... ...and directly ship product or workflow improvements that reduce customer...Full timeWork at officeHome officeFlexible hours$125k - $140k
...finance with our AI-native research and task automation platform, backed by leading, global... ...to help drive customer outcomes and operational excellence as we scale. The Role... ...to surface customer insights, identify workflow pain points, and influence roadmap priorities...Full timeShift work$115k - $150k
...alternative application process. Legal Operations Specialist Full Time New York, NY, US 9... ...further opportunities to automate and continuously improve legal workflows, approvals, reporting, and documentation... ...solutions to track and improve KPIs and other metrics, report out to...Full timeContract workLocal areaFlexible hours$80k - $125k
...unstructured data into a trusted foundation that fuels automation, financial clarity, and decision intelligence at scale.... ...across its customer base. We are disrupting traditional operations with AI powered workflows that create 100X leverage for users, turning operators...Work experience placement$100k - $125k
...excellence. Position Summary The Operations Specialist serves as a key operational partner to... ...organizational performance. Monitor departmental KPIs, operational metrics, and performance... ...priorities, identify risks, workflow gaps, and performance concerns, and escalate...Temporary workWork at officeFlexible hours$57k - $69k
...detail-oriented, and customer-focused Operations Specialist to join our Swag Pro team. You’ll play... ...inbound order queue to maintain smooth workflow Quoting fulfillment projects and tracking... ...accurate fulfillment Customer Support KPIs – responsive, helpful communication with...Remote workWork from homeFlexible hours- Cooley LLP is seeking a Data Operations Specialist to support reporting, automation, and analytics beyond core workflow platforms. The role works with senior staff to operationalize data solutions, ensuring speed, accuracy, and self-sufficiency while enabling architects...
- ...ABOUT THE POSITION The Revenue Operations Specialist is a pivotal role in the... ...decisions, optimizing workflows, and ensuring all teams are... ...of CRM systems, marketing automation tools and other revenue operations... ...performance indicators (KPIs) for revenue operations Regularly...Monday to Friday
- ...modern investor should need. Unbeatable value, market-leading automation, and built for easy, long-term investing. We've built a... ...we’re ready to scale. About the Role We’re looking for an Operations Specialist to join our Transfers team. You’ll ensure the safe and accurate...
$25 - $35 per hour
...Overview Join to apply for the Operations Specialist role at GloballyHired . This role is... ...business operations and helping streamline workflows across multiple departments. This... ...and communications. Track KPIs and maintain accurate reporting for leadership...Hourly payPermanent employmentFull timeTemporary workRemote work$102k - $160k
...within investment and client workflows. More than 1,400 firms in nearly... ...power end-to-end investment operations across firms of all sizes and... ..., data engineering, and automation. You aren’t just managing tools... ...industry best practices, and the KPIs that drive B2B...H1bRemote workWorldwideVisa sponsorshipWork visa$105k - $150k
...Strategy & Operations Lead Location New York City Employment Type Full... ...healthcare using intelligent automation. We’re building an AI‑native... ...infrastructure, designing and deploying workflow automations, and turning... ...equivalent) Define and track KPIs across credentialing,...Full timeApprenticeshipWork at officeLocal area- ...incentives. We combine technology, automation, and exceptional customer service to... ...customers. Head of Revenue Operations About Onshore Onshore is transforming... ...operations, and cross-functional approval workflows Executive dashboards, KPIs, revenue reporting, and operating...Full time
- ...is bringing industry-leading automation to businesses of all sizes through... ...is seeking an experienced Operations Manager to own day-to-day... ...automation and flow-through workflows into repeatable launch playbooks... ...ability to drive launch-critical KPIs, including throughput, dock-...Hourly payFlexible hoursShift work
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