Client Accounts Coordinator

Client Accounts Coordinator

Davis Polk & Wardwell LLP (including its associated entities) is an elite global law firm with world-class practices across the board. Clients know they can rely on Davis Polk for their most challenging legal and business matters. From offices in the world's key financial centers and political capitals, our more than 1,000 lawyers collaborate seamlessly to deliver exceptional service, sophisticated advice and creative, practical solutions.

Position Summary

The Client Accounts Coordinator manages the billing, collections and related reporting for assigned billing attorneys.

This includes working in tandem with the attorney's administrative assistant to achieve the goal of producing, editing and submitting invoices in accordance with the fully executed engagement letters, billing guidelines and/or outside counsel policies.

Essential Duties and Responsibilities Typical responsibilities include, but are not limited to, the following:

• Responsible for producing prebills and ad-hoc reports both on-demand and periodically (monthly, quarterly or on-completion)
• Oversee the process of editing and finalizing draft bills based on attorney instruction and client guidelines; providing appropriate documents and information as necessary
• Conduct regular meetings with attorneys and administrative assistants to review and discuss client inventory; providing updated system comments regarding unbilled fees and aged balances
• Cross train and work with colleagues in order to provide coverage and support in addressing inquiries and issues for attorneys and clients assigned to other team members
• Prepare and submit invoices via 3rd party e-billing system while meeting client requirements; investigating and resolving issues that causes delays or prevents successful submission
• Review outstanding receivables and work with the Collections & Appeals Team for the purpose of contacting clients regarding the resolution of past due balances
• Assist with testing and documentation of new processes and applications related to client account billing
• Respond to various billing related inquiries from attorneys, clients and management accurately and in a timely manner

Qualifications/Position Requirements

• Strong mathematical aptitude
• Ability to manage a varied workload and meet deadlines
• Must be punctual and reliable
• Proficient in MS Excel, Outlook and other applications as needed
• Strong interpersonal skills
• Must be able to work with minimal supervision
• Must be able to work collaboratively with lawyers and staff, demonstrating strong teamwork and a positive attitude
• Excellent written and verbal communication skills
• Ensure confidentiality of all the firm's and clients documentation and information

Education and/or Experience

• Bachelor's degree from four-year college or university preferred
• Minimum of 3 years experience at a major law firm
• Experience with Aderant Expert or an equivalent accounting system such as Elite or 3E
• Knowledge of various eBilling applications or vendor sites such as, but not limited to, eHub, BillBlast, Tymetrix, Serengeti, Collaborati, CounselGo, CounselLink and Passport

Compensation

The expected base salary for this position is $90,000 - $110,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, anticipated assignment, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. Davis Polk offers a competitive salary and comprehensive benefits package.