Customer Relations Representative - State Farm Agent Team Member

Responsive recruiter


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Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY: With 23 years of experience owning and operating a State Farm agency, Robin Cutting understands what it takes to build a successful team - and, having previously worked for a State Farm agent, she also understands the team member experience firsthand. Our team of four is part of a friendly, supportive environment led by a compassionate leader who believes in working hard, playing hard, and taking care of both our customers and our team. We're passionate about protecting our customers and creating a top-notch experience by taking the time to understand each person's unique needs.


We're looking for someone who brings a positive, can-do attitude, strong attention to detail, empathy, integrity, and a genuine desire to learn, contribute, and be part of a team.

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Robin Covington - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $45,000.00 - $65,000.00 per year


Are You Driven & Ambitious?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Madison, MS.
• I have been a State Farm agent since 2003.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
• I am a proud graduate of Auburn University.
• We currently have 3 team members at our agency.
• Our agency has received awards including: President's Club, Ambassador Travel, Legion of Honor, and National Quality Award

If you want a career, not a job, then we encourage you to apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.