Administrative Officer

Summary The incumbent is assigned to the office of geriatrics in extended care (GEC) at the VA Medical Center-Memphis. The AO serves multiple GEC programs as the coordinator, advisor, analyst and planner for the delivery of the health care services for the purpose of administrative coordination and GEC support. Responsibilities The AO has the principal responsibility to assist the Chief of Geriatrics and Extended Care by fulfilling administrative duties. This allows the GEC chief to devote time to GEC initiatives, planning, personnel issues, overseeing clinical programs, program coordination and the academic aspects of this highly affiliated health care system. The AO applies specialized knowledge of health care management to the planning, organization and evaluation of the delivery of healthcare services to veterans. The AO will provide administrative leadership to the staff in a complex service and supervise GEC clerical administrative functions. Major duties include, but are not limited to: Responsible for the provision of continuity between the various Memphis VAMC service program activities, researching and interpreting internal and external policies, directives, survey standards and regulatory requirements. Responsible for the coordination and preparation of recurring and periodic reports for the Geriatrics and Extended Care Service. Collect data from multiple sources ensuring that precise and accurate summaries are provided for reporting, tracking, trending and reviews. Send quarterly reports to the VISN Hospice and Palliative Care (HPC) program manager. Coordinate the preparation of the annual evaluation of the service quality management activities including scope of service, objectives and effectiveness (in accordance with the current regulations and guidelines). Coordinates all data validation programs for the GEC service (i.e., workload, staffing, DSS, KLS). Work Schedule: Monday-Friday, 8:00am-4:30pm Telework: Adhoc Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD503220 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/03/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Collect data from multiple sources ensuring that precise and accurate summaries are provided for reporting, tracking, trending and reviews; researching and interpreting internal and external policies, directives, survey standards and regulatory requirements; resolve patient care issues that cross over service lines; provide leadership; Coordinates annual management briefings; knowledge in conducting qualitative and quantitative data analysis; recommending appropriate actions or suggesting appropriate alternatives based on knowledge of internal operations, policies, budgetary constraints, and work priorities, and providing budgeting and financial management. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree LL.B. or J.D., if related. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have successfully completed graduate-level education (in excess of the first year or 18 semester hours) and specialized experience to meet total experience requirements. (NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required.) You will be rated on the following Competencies for this position: Administration and Management Attention to Detail Customer Service (Clerical/Technical) Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Organizational Awareness Planning and Evaluating Reading Comprehension Reasoning Self-Management Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Preferred Experience: T&L management, ADPAC experience, COR experience. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Additional Information Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.