Product Analyst, Veeva CRM

Job Description We are seeking a highly motivated Product Analyst with experience supporting pharmaceutical field processes. This role will partner with the Product Owner to translate business needs into functional and technical requirements and recommend how Veeva CRM can best support those needs through standard capabilities, process improvements, and targeted enhancements. Responsibilities Work with the Product Owner and business stakeholders to create business requirements and user stories that ensure system functionality meets business needs. Partner with global teams to leverage existing solutions and platforms and help identify and evaluate new capabilities. Facilitate discussions and workshops with business partners to understand current and future business processes and requirements. Evaluate Veeva CRM solutions that meet business needs with minimal customization, recommending standard Veeva features whenever possible. Collaborate with technical teams and vendors to design and validate effective solutions. Stay current on new technologies, methodologies, industry practices, standards, and the Veeva CRM roadmap. Apply AI tools to improve daily work processes and productivity. Education Minimum Requirement Bachelor’s degree in Business, Information Systems, Computer Science, or a related field. Required Experience And Skills 3+ years of experience in business analysis, systems analysis, or technical analysis roles. Experience gathering and documenting business and functional requirements. Experience developing and coordinating user acceptance testing. Experience with Agile delivery methodologies and tools such as JIRA, Confluence, or similar platforms. Experience facilitating meetings and workshops. Strong analytical thinking and problem-solving skills. Preferred Experience And Skills Experience in healthcare, life sciences, or another regulated environment requiring strong governance, privacy, compliance, and separation of promotional and non-promotional activities. Knowledge of CRM tools, preferably Veeva CRM. Required Skills Agile Application Development, Agile Methodology, Business Analysis, Business Case Development, Business Processes, Computer Science, Customer Relationship Management (CRM) Software, Global Team Collaboration, Product Management, Requirements Management, Stakeholder Relationship Management, System Designs, User Acceptance Testing (UAT), Veeva CRM Equal Employment Opportunity As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts Salary $117,000.00 - $184,200.00 The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. Benefits We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. medical dental vision healthcare other insurance benefits (for employee and family) retirement benefits, including 401(k) paid holidays vacation compassionate and sick days More information about benefits is available at San Francisco Residents Only We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance. Los Angeles Residents Only We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Employee Status Regular Relocation No relocation VISA Sponsorship No Travel Requirements 10% Flexible Work Arrangements Hybrid Shift Not Indicated Valid Driving License No Hazardous Material(s) n/a Job Posting End Date 08/7/2026 Requisition ID

R407581

#J-18808-Ljbffr Merck