Administrative Assistant (Full-Time)

Full-Time Administrative AssistantR|O|C Physical Therapy is a community-oriented organization dedicated to serving our patients. We are seeking a highly organized, dependable, and responsible full-time Administrative Assistant to join our team. This individual will play a key role in delivering exceptional customer service and creating a positive experience for every patient who walks through our doors.ScheduleMonday & Wednesday: 10:00 AM – 7:00 PMTuesday, Thursday & Friday: 7:00 AM – 4:00 PMNo weekendsBilingual (English/Spanish) preferredBenefits401(k) with employer matchHealth, dental, and vision insuranceCompany-paid life insurancePaid time off and paid holidaysSick timeConsistent weekday schedule with no weekendsPrimary ResponsibilitiesProvide exceptional customer service and ensure an outstanding patient experienceBuild and maintain patient cases within the EMR systemSchedule patient appointments and manage the call list efficientlyVerify patient insurance as directed by the Office ManagerCollaborate with the billing department regarding patient accountsTrack and submit insurance authorizations and signed Plans of Care (POCs)Monitor Medicare tracking requirementsCollect co-pays, coinsurance, and deductiblesAbout R|O|C Physical TherapyEstablished in 2018, R|O|C Physical Therapy has become a trusted provider of outpatient physical therapy. We are committed to delivering exceptional care and personalized service through our team of highly skilled therapists who are passionate about helping patients achieve their goals and improve their quality of life.We pride ourselves on providing a hometown feel in every clinic while maintaining the highest standards of patient care. If you're looking to join a supportive team that values compassion, professionalism, and excellent customer service, we'd love to hear from you.