Fraud Associate Level I

Job Description

Job Description

Description:

The Fraud Associate will perform administrative work and data analysis in support of the Office of Legal Affairs.

DUTIES/TASKS:

• Liaise with internal and external offices and agencies in performing daily duties, maintaining and monitoring case files and logs.
• Match incoming correspondence from applicants and law enforcement officials with the individual passport file.
• Process initial case paperwork, enter data, perform quality control reviews of data entered and maintain paper and electronic file libraries.
• Complete and process pre-formatted letters to passport applicants whose files have been referred to the office.
• Assist in processing applications referred to the office by agencies and posts and perform telephone and written inquiries concerning pending applications.
• Process fraud case paperwork, including: scan fraud cases, enter or update applicant information into National Fraud Database, Travel Document Issuance System, and other databases; determine the appropriate Class category; perform quality control reviews of data entered; and maintain paper and electronic file libraries in SharePoint.

Xtreme Solutions is proud to be an equal-opportunity workplace and an affirmative-action employer. All qualified applicants will receive fair consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age or veteran status.

EDUCATION/EXPERIENCE REQUIRED:

• High School Diploma and a minimum of three (3) years of general office experience
• Solid working knowledge of using the Microsoft Suite of Office Products (i.e., Word, Power Point, Excel, SharePoint and Outlook)

QUALIFICATIONS:

• Capable of performing repetitive tasks while maintaining a high level of accuracy, such as: lifting, standing, reaching, twisting, sealing envelopes, opening/sending mail, stacking, shredding, packing/moving/stacking boxes, un-stapling, paper-clipping, sorting, filing, and reading.
• Possess comprehensive writing skills, ability to proofread correspondence, convey ambiguities, and correct deficiencies.
• Ability to remain flexible and adapt under pressure in stressful situations and follow instructions and established procedures.