Bilingual Customer Service Representative - English/Spanish

Licensed Insurance Customer ServicePosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:Must have an active Property and Casualty insurance license.Must be able to make the commute to our agency location in Pembroke Pines, FL. This is an in-office position.Responsibilities include but not limited to:Establish customer relationships and follow up with customers, as neededProvide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarificationUse a customer-focused, needs-based review process to educate customers about insurance optionsMaintain a strong work ethic with a total commitment to success each and every dayAs an Agent Team Member, you will receive...Base Salary plus BonusPaid Time Off (starting 2-weeks for vacation and personal/sick days)Health, Dental and Vision insurance after 90-day probationary periodRetirement plan after 2 years of employmentValuable experienceGrowth potential/Opportunity for advancement within my officeRequirementsProperty & Casualty license (must be able obtain prior to start date)Life and Health license (must be able to obtain prior to start date)Excellent interpersonal skillsExcellent communication skills - written, verbal and listeningBilingual is a plus but not requiredPeople-orientedOrganizational skillsSelf-motivatedDetail orientedProactive in problem solvingDedicated to customer serviceAble to learn computer functionsPride in getting work done accurately and timelyAbility to work in a team environmentAbility to multi-taskProvide timely and thorough activity reports to agentSelected candidate is expected to remain current in product changes, licensing, technical developments, and continuing educationIf you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.Disclosure This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. We are an Equal Opportunity Employer and encourage applications from individuals of all backgrounds and experience levels.