Receptionist

At Jackson Hewitt, and its independently owned and operated Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. The role you play is critical to our success and together we are “Working Hard for the Hardest Working Americans”. This is our mission and it’s a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients. Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That’s where you come in! We are here to ease their stress and provide expert customer service and tax knowledge. Flexible Schedules Available: Day shift Night shift Weekdays Full-time or Part-time The Greeter/Receptionist serves as the face of the Jackson Hewitt brand during periods of high client traffic/demand. This position interacts with and engages potential and existing clients by conversing and reviewing marketing materials to create interest in making tax preparation appointments. This seasonal role also supports other operational tasks such as appointment scheduling, answering the phone, and check distribution, when appropriate, to foster a positive and efficient client experience. Responsibilities Greets all potential clients in a friendly and professional manner Engages in conversation with potential clients to share information about Jackson Hewitt’s services, products, and promotions Offers promotional items to potential clients by walking the store floor (for our vendor partners) or marketing to other local businesses near storefronts Assists with scheduling tax preparation appointments Monitors client flow at the location and keeps clients engaged during periods of wait time Monitors client activity and takes initiative to answer phones or assist with check distribution by following established procedures when Tax Preparers are with other clients Qualifications Good interpersonal and communication skills Customer service or sales experience preferred High School Diploma/ GED, or equivalent related business experience Reliable transportation and a valid driver's license and insurance preferred Compensation: $18.00 per hour Benefits Work-Life Balance: We offer seasonal opportunities and flexible schedules for a variety of positions. That leaves the rest of your time to build out your dreams, grow your skills, spend time with family, and live your life. Stability: Over 150 million people file taxes every year and more than half use tax services. Be the Difference: Who knows your community better than you do? Join a team that helps your neighbors with what is likely their most important financial transaction of the year. Recognition and Appreciation: Jackson Hewitt recognizes top performers through the Tax Pro bonus program and other award drawings. Jobs with Career Potential: Build your future—and your resume—with skills that don’t age. Get a start in the tax business and build the career you want. Giving Back: Retail locations are often heavily involved in their local communities and charities. Celebrating Success: Districts across the nation host conference calls that start with recognition of wins in client satisfaction, returns completed, and other company objectives. At the end of each tax season, teams in each district come together to celebrate the season’s accomplishments. Learning to prepare taxes will benefit you at Jackson Hewitt and beyond. About the Company Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Training Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. #J-18808-Ljbffr Jackson Hewitt - 3340