Remote CX Team Lead - Retention Focus
Embedded Shishya
Quince is seeking a Customer Experience Team Manager to lead remote, US-based retention specialists across email, chat, phone and social. You will drive KPIs, coach frontline talent, and partner with product, logistics, and marketing to improve the customer journey in a fast-growing startup.
This hands-on leadership role emphasizes operational rigor, data-driven decisions, and scalable processes, with a focus on delivering exceptional, consistent experiences and building a distributed, engaged
#J-18808-LjbffrVacancy posted 5 days ago
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