Senior Program Manager

Senior Program Manager

This Senior Program Manager role supports enterprise project execution and executive operating rhythem standard work, including operating reviews, metric governance, and target-setting processes. The role partners closely with cross-functional leaders across Engineering, Planning & Strategy, Operations, and Data teams to drive alignment, accountability, and high-quality performance insights.

The Senior role leads execution of enterprise initiatives, driving progress across stakeholders with guidance from expert SMEs and leadership.

Responsibilities

1. Lead coordination and execution of enterprise operating reviews (weekly, monthly, quarterly), ensuring alignment to standardized processes, timelines, and outputs
2. Support the development, governance, and continuous improvement of enterprise KPIs, including definitions, methodologies, and performance narratives
3. Partner with functional leaders to support annual target setting, including alignment to executive goals and performance frameworks
4. Manage cross-functional deliverables tied to enterprise initiatives and executive reporting cadences
5. Review and quality-assure executive-level metric submissions, ensuring accuracy, consistency, and alignment to enterprise standards
6. Facilitate cross-functional discussions to resolve data gaps, performance variances, and metric ambiguity
7. Develop executive-ready materials (scorecards, summaries, performance insights) that enable decision-making and performance transparency
8. Drive consistency in reporting by aligning outputs to a "single voice" across functions
9. Build and maintain stakeholder alignment by clearly communicating expectations, timelines, and roles
10. Lead execution of enterprise projects and initiatives related to KPI governance, operating reviews, and target-setting processes
11. Own tracking and delivery of key milestones across cross-functional stakeholders, ensuring accountability to timelines and deliverables
12. Apply structured problem solving to identify drivers of performance and support development of corrective actions
13. Facilitate effective cross-functional and executive meetings to drive alignment, decisions, and issue resolution
14. Translate complex performance data into clear, concise, executive-ready insights
15. Perform quality assurance on enterprise deliverables, including reconciliation of data and narratives for consistency
16. Escalate risks and remove barriers to ensure delivery against committed timelines
17. Ensure deliverables align to established enterprise standards, processes, and reporting expectations
18. Identify and drive process improvements to enhance efficiency, data quality, and reporting effectiveness

Qualifications

Required Qualifications

• Bachelor's degree or equivalent experience
• 6 years of related experience or equivalent

Desired Qualifications

• Experience supporting executive operating reviews, KPI governance, or enterprise performance management
• Strong cross-functional leadership and stakeholder management skills
• Ability to synthesize complex data into clear, actionable insights
• PMP or CAPM Certification (preferred)
• Travel may be required.

Benefits:

Full-time employees are eligible to participate in our benefit plan which includes the following:

• 401(k) Plan
• Employee Stock Purchase Plan
• Health, Dental, & Vision Insurance
• Voluntary Life Insurance
• Voluntary Short Term & Long-Term Disability
• Paid time off

Intren West, LLC. is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.