Senior Manager, Supply Chain Logistics

Req ID: 138259 
Remote Position: No
Region: Americas 
Country: USA 
State/Province: Texas 
City:  Richardson 

General Overview

Functional Area : Supply Chain Management (SCM)
Career Stream : Logistic (SCM_LOG)
Role : Senior Manager
Job Title : Senior Manager, Supply Chain Logistics
Job Code : SMG-SCM-LOG
Job Level : Level 11
Direct/Indirect Indicator : Indirect

Summary

The Senior Manager, Supply Chain Logistics oversees all functional, operational, and financial aspects of our contracted Third-Party Logistics (3PL) footprint within their assigned scope. Serving as the primary bridge between the company and our 3PL partners across the designated network, this role is responsible for ensuring partners meet strict Service Level Agreements (SLAs), optimize warehousing and distribution processes, maintain budgetary compliance, and deliver a seamless end-to-end supply chain experience. The position drives vendor performance management, inventory integrity, and continuous improvement initiatives across single or multiple nodes.

Detailed Description

• Daily Governance & Communication: Conduct morning alignment calls with 3PL site leadership to review previous day performance, address immediate operational roadblocks, and align on daily labor allocation against forecasted volume.
• KPI & Performance Tracking: Monitor daily operational dashboards tracking key metrics—such as dock-to-stock turnaround, order cut-off compliance, pick/pack accuracy, and carrier on-time pickup—investigating root causes for any variances.
• Financial & Invoice Management: Review, validate, and sign off on daily/weekly 3PL pass-through charges, labor logs, and accessorial fees against contracted rate cards to ensure accurate billing.
• Inventory Control Oversight: Review daily cycle count reports, investigate high-value inventory discrepancies between the 3PL’s WMS and the internal ERP system, and authorize inventory adjustments per policy.
• Escalation & Issue Resolution: Serve as the primary point of escalation for internal cross-functional teams (Customer Service, Transportation, Quality, Demand Planning) regarding delayed orders, damaged freight, or inventory holds.
• Process Auditing & Continuous Improvement: Perform daily spot-checks on operational workflows, ensuring the 3PL strictly adheres to standard operating procedures (SOPs), safety standards, and special handling requirements.

Knowledge/Skills/Competencies

• 3PL Vendor Governance: Strong competency in managing external partner relationships, hosting operational reviews (QBRs), and enforcing Service Level Agreements (SLAs) or Key Performance Indicators (KPIs).

• WMS & ERP Systems: Proficient in navigating and leveraging Warehouse Management Systems (WMS) and Enterprise Resource Planning (ERP) platforms (such as SAP, Oracle, or Microsoft Dynamics) to track throughput and inventory.

• Data Analytics: High analytical capability with the skill to synthesize complex logistics data, manage operational budgets, and audit multi-million dollar monthly 3PL invoicing.

• Continuous Improvement: Knowledge of Lean, Six Sigma, or 5S methodologies to identify operational bottlenecks and implement corrective action plans (CAPA).

• Influence & Communication: Strong interpersonal and negotiation skills, with the ability to drive operational compliance and process improvements without having direct authority over the 3PL's on-site personnel.

Physical Demands

• Mobility & Site Audits: Ability to walk and stand on concrete warehouse floors for extended periods during facility site visits, audits, and operational walk-throughs.

• Work Environment: Comfortable working in active fulfillment environments which may experience fluctuations in temperature, dust, and moderate noise levels from material handling equipment.

• Travel: Ability to travel as needed to visit assigned 3PL facilities and conduct on-site audits (frequency and distance vary based on final scope allocation).

• Sedentary Work: Prolonged periods of sitting at a desk and working on a computer for administrative tasks, data analysis, and virtual partner meetings.

Typical Experience

• Logistics & Warehousing: 5+ years of hands-on experience in supply chain, distribution, or warehousing operations.

• External Management: At least 3 years of experience directly managing external 3PL vendors, contractors, or multi-site logistics operations.

• Project Management: Proven experience leading supply chain projects, such as warehouse transitions, system integrations, seasonal volume planning, or new product launches.

Typical Education

• Required: Bachelor’s degree in Supply Chain Management, Logistics, Operations Management, Business Administration, or a closely related field (or equivalent practical experience).

• Preferred: Master’s degree or MBA with a supply chain focus.

• Preferred Certifications: APICS certification (CPIM or CSCP), Project Management Professional (PMP), or a Six Sigma Green/Black Belt.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

COMPANY OVERVIEW:

Celestica, Inc. (NYSE: CLS; TSX: CLS) is a technology leader dedicated to driving customer success and market advancements. With deep expertise in design, engineering, manufacturing, supply chain, and platform solutions, Celestica enables critical data center infrastructure for AI, cloud, and hybrid cloud and advances technologies in high-growth markets. With a talented team and a strategic global network, Celestica helps its customers achieve competitive advantages.

Today, Celestica delivers innovative supply chain solutions globally to customers in strategic two operating and reporting segments:  Advanced Technology Solutions (ATS) and Connectivity and Cloud Solutions (CC):

ATS: This segment serves customers in complex, regulated and high-reliability markets such as Industrial & Smart Energy, Aerospace & Defense, Semiconductor Capital Equipment, and HealthTech. It is engineering led, with deep expertise in design, manufacturing and lifecycle solutions.

CCS: This segment focuses on high-performance technology solutions and services for the data center, serving hyperscalers, digital native customers and enterprises. Celestica's Platform Solutions offering provides innovative and customizable computing, storage and networking solutions enabling AI-driven growth.

Built on a legacy of trust and performance, Celestica has earned its reputation by delivering results in complex and fast-changing markets. Celestica exceeds customer expectations by identifying trends and staying ahead of the curve. Backed by comprehensive capabilities and a global network across North America, Europe and Asia, Celestica helps customers gain competitive advantage with the quality, flexibility and resiliency they need to respond quickly to shifts in demand. Guided by a bold vision to accelerate market advancements, Celestica delivers innovative solutions and technologies that turn complexity into opportunity. Anchored in teamwork and commitment, Celestica strives to be the most trusted partner to its customers and colleagues worldwide.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.