Salesforce Business Analyst
Talent Portus
Job Title: Salesforce Business Analyst (State Government / Public Sector)
Location: Albany, NY (Hybrid)
Duration: 30 Months
Employment Type: Contract
Interview Type: Virtual
Job Description:
We are seeking an experienced Salesforce Business Analyst for a long-term (30-month) hybrid engagement with the State of New York in Albany, NY.
The ideal candidate will have 7+ years of hands-on experience in business analysis, requirements management lifecycle, Salesforce OmniStudio, and Public Sector solutions.
Key Responsibilities:
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Elicit, analyze, and document stakeholder business needs using process mapping, use cases, swim lane diagrams, wireframes, and UI specifications.
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Manage requirements throughout the Requirements Management Lifecycle, including traceability, baselines, and change control.
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Leverage Salesforce OmniStudio and Public Sector solutions to design functional and technical workflows.
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Collaborate with application architects and dev teams to resolve conflicting requirements in an Agile/SCRUM environment using Jira.
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Create comprehensive test plans, test cases, and lead User Acceptance Testing (UAT) sessions with business end-users.
Required Experience & Qualifications:
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84+ Months (7+ Years) of Business Analysis experience in requirements gathering, process mapping, and creating software development artifacts.
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60+ Months (5+ Years) managing requirements traceability, baselines, change control, and creating test plans/UAT execution.
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24+ Months of hands-on experience with Salesforce OmniStudio and Public Sector solutions .
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12+ Months of experience using Jira in an Agile/SCRUM framework.
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Certifications (Mandatory/Preferred):
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Salesforce Certified Business Analyst, Administrator, or Developer.
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IIBA CBAP (Certified Business Analysis Professional).
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Location Requirement: Must be able to report on a hybrid schedule in Albany, NY 12203.
How to Apply:
Interested candidates, please email your updated resume and contact details to View email address on us.fitly.work .
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