Account Representative

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Account Representative John Lee GEICO Local Office | King of Prussia, PA

Join a Growing Team Where Relationships Matter

Are you driven by helping people, building relationships, and delivering outstanding customer experiences? The John Lee GEICO Local Office is seeking a motivated and professional Account Representative to join our team in King of Prussia, PA.

Whether you're an experienced insurance professional with an active license or an ambitious individual looking to build a rewarding career in the insurance industry, we'd love to meet you. We are looking for someone who enjoys working with people, solving problems, and helping customers find the right protection for their needs.

This is an excellent opportunity to join a growing agency that offers training, support, and opportunities for long-term career growth.

What You'll Do
As an Account Representative, you'll serve as a trusted resource for both new and existing customers. You'll help maintain strong client relationships, provide exceptional service, and identify opportunities to better protect customers through GEICO's insurance products.

Responsibilities

• Build and maintain strong relationships with customers through proactive communication and exceptional service.
• Assist clients with policy changes, billing inquiries, coverage reviews, and account maintenance.
• Educate customers about insurance products, coverage options, and available discounts.
• Conduct needs-based conversations to identify opportunities for additional protection and coverage.
• Follow up with customers regarding policy renewals, service requests, and account updates.
• Generate and nurture leads through referrals, customer interactions, and agency marketing efforts.
• Support customer retention by delivering a positive and personalized experience.
• Maintain accurate customer records and documentation.
• Collaborate with team members to achieve agency and individual performance goals.

What We're Looking For
Preferred Qualifications

• Active Property & Casualty Insurance License preferred.
• Previous insurance agency experience is highly valued.
• Experience in customer service, sales, banking, retail, hospitality, or another client-facing role is a plus.
• Bilingual in Spanish strongly preferred

Skills & Traits

• Excellent communication and interpersonal skills.
• Strong relationship-building abilities and customer-first mindset.
• Positive, professional, and dependable attitude.
• Strong organizational and problem-solving skills.
• Ability to multitask and manage priorities effectively.
• Comfortable learning new technology and agency systems.
• Self-motivated with a desire to grow professionally.
• Team-oriented and eager to contribute to a positive office culture.

What We Offer

• Competitive base salary.
• Performance-based bonus and incentive opportunities.
• Licensing support and training for qualified entry-level candidates.
• Ongoing coaching, mentorship, and professional development.
• Career advancement opportunities within a growing agency.
• Supportive, collaborative team environment.
• Stable career with one of the most recognized names in the insurance industry.

Why Join John Lee GEICO Local Office?

At the John Lee GEICO Local Office, we believe great customer experiences start with great team members. We invest in our people, celebrate achievements, and create opportunities for professional growth and success. If you're looking for a career where you can make an impact, build valuable skills, and grow your income potential, we'd love to hear from you.

Apply today and take the next step in your career with John Lee GEICO Local Office in King of Prussia, PA.