Ford Service Technician

Job Description

Job Description

Description of the role:

Gwinnett Place Ford is looking to add a Proficient and Efficient Senior Master or Master with the knowledge and expertise that comes with such a high achievement. A technician that can work across multiple specialties and provide a wide range of skills including complex diagnostics and quick turn around times. The Service Technician at Gwinnett Place Ford is responsible for providing high-quality automotive service in a a fast-paced environment. This role requires technical proficiency and the ability to work independently and efficiently to meet customer demands while maintaining an organized schedule.

Responsibilities:

• Ability to diagnose complex customer concerns such as can network concerns and intermittent issues
• Perform routine automotive repairs and diagnostics
• Ensure customer vehicles are serviced and repaired to Ford's standards
• Communicate effectively with advisors regarding service recommendations and vehicle updates
• Maintain a clean and organized work environment  
• Provide Video Multi-Point inspections to all customers

Requirements:

• Previous experience as an automotive technician preferred
• Previous experience as a mobile service technician preferred but not required
• Strong technical knowledge and proficiency in automotive repairs and maintenance
• Ability to work in a fast-paced environment and meet deadlines
• Motivated self-starter with the ability to work independently
• Strong attention to detail and problem-solving skills
• Excellent communication and customer service skills
• Valid driver's license and clean driving record
• Ability to pass a pre-employment drug screen and background check

Benefits:

• Competitive compensation: $40.00-$70.00 per flat rate hour 
• Opportunities for professional development and advancement
• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Paid Training

About the Company:

Gwinnett Place Ford is a leading automotive dealership located in Duluth, Georgia. As an established, reputable company in the automotive industry, we are committed to providing exceptional customer service and high-quality vehicles. We value teamwork, professionalism, and a positive work environment. Join our team and be part of a successful and growing organization.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.