Production Document Specialist

Production Document Specialist

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Summary

The Production Document Specialist ("PDS") provides general administrative and clerical support for the operational production teams. The PDS will be responsible for managing documents received for processing and cataloging. By using both proprietary programs and procedures the PDS will be responsible for organizing, identifying, imaging and logging all original recordable documents, supporting documents and copies of recorded discharges that are provided by our partners, processors, and lenders through mail, fax and email. The PDS will be responsible for the mail received by our business to include sorting, distributing, and processing mail and packages received. The PDS may also be tasked to support other department projects related to document management process.

Essential Functions

• Receives and sorts mail and deliveries and notifies appropriate parties of such deliveries.
• Scanning documents received through mail and uploading to the appropriate file in the system to continue processing through the workflow.
• Responsible for outgoing mail and packages. Serves as the site delivery service admin, responsible for adding/removing employees and running reports.
• Coordinates with postage vendor for the postage machine and system.
• Demonstrate an aptitude to understand various mortgage related documents and how they relate to specific orders in the system.
• Navigate online land record indexes or make phone calls to clerk's offices to obtain file related information.
• Be proficient in all document recording processes, including e-recording platforms.
• Manage assigned tasks on a timely basis, prioritizing workload in order of importance.
• Provide miscellaneous administrative and office support.
• Participates in special projects as needed and requested.

Essential Knowledge, Skills & Abilities

• Should have working knowledge of title and settlement services, as well as the corresponding documents used in real estate transactions.
• Knowledge of online land records and how to navigate those sites.
• Understand document recording procedures, and familiarity with e-recording platforms.
• Must have excellent organizational skills, attention to detail, and superior time management.
• Must be proficient in Microsoft applications such as Excel, Word, and Microsoft Outlook.
• A knowledge of and an ability to operate office equipment such as copiers, fax machines, printers, phone systems and scanners.
• Must be able to positively interact with people on a daily basis.
• Punctual and reliable.

Education

• High school graduate or higher

Experience

• Minimum of 6 months experience in customer service or administrative field.
• Some experience in title or mortgage industry preferred.

Compensation and Benefits

• Covius offers an extensive benefits package for all employees, including medical, dental, vision and 401(k)!
• Compensation: $16.97-$19.47/hr

Application Guidelines:

For best consideration, please submit your resume and application materials as soon as possible. Review of applications will begin immediately.

Working Conditions

Work is performed in climate controlled indoor administrative office setting. This position is 100% on site and cannot be performed remotely. The noise level in the work environment is usually quiet to moderate, depending upon office or meeting location.

Physical Demands

While performing the duties of this job, the employee is regularly required to communicate. The employee frequently is required to remain stationary. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move 10 pounds. Vision: Close and distance required with ability to see objects in presence of glare or bright lighting (e.g., computer screen). Speech/Hearing: Frequently interact with management, vendors, coworkers, industry constituents, clients and the public.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!