Housekeeping Inspector

Housekeeping Inspector

** $500 Sign-On Bonus **

Charleston's first-ever hotel dedicated to the arts, The Vendue, inspires guests and team members alike with an ever-changing canvas of art for all the senses. Providing the ultimate guest experiences through a culture that values our team members is our number one priority. Time and again we excel in this pursuit as evidenced by our many accolades and awards in the industry. Start a new career journey with creativity, fun, and passion at The Vendue!

Job Summary

We are looking for a Housekeeping Inspector with good work ethic, a positive attitude, drive, and a willingness to take initiative. As an Inspector, you will examine rooms prior to guest arrivals to ensure readiness and to conduct inspections upon guest departure to assess if any damages have occurred. You will function as the primary contact between housekeeping personnel and other staff members to make certain that rooms are ready for guests.

Primary Duties & Responsibilities

• Thorough inspection of guest rooms to ensure cleanliness and presentation meet company standards.
• Ensure all elements of guest rooms are in working order.
• Communicate with Maintenance to supply work orders for needed repairs.
• Perform deep-cleaning inspections to company standards.
• Liaison between Housekeeping department and Guest Services.
• Carry out special needs and requests of the guests, VIP's and repeat visitors when necessary.
• Developing and training other housekeeping staff.

Note that this is not an inclusive list and team members are at times asked to assist with other tasks to best serve the business. Other tasks may be assigned by the Executive Housekeeping Manager or other managers.

Job Requirements

Education & Experience:

• High school diploma or equivalent. An associate's or bachelor's degree in tourism, hospitality, or hotel management is a plus.
• 1+ years hotel housekeeping inspector experience.
• Familiar with industry best practices.

Skills & Abilities:

• Commitment to guest satisfaction and service excellence.
• Accuracy and speed in executing assigned tasks. Ability to work under pressure, be calm, organized, self-motivated, and work well with others.
• Ability to read, speak and understand English in order to follow directions, and procedures, and communicate with the team (using a translator app if necessary).
• Ability to learn and perform all essential job functions accurately and safely with minimal supervision.

Working Conditions

Equipment to Be Used:

• Various cleaning tools including vacuums, mops, brooms, dusters, and chemicals.
• Washer, dryer, and iron when necessary.

Physical & Mental Requirements:

• Maintain regular and punctual on-site attendance with the ability to work a flexible schedule which may include days, evenings, weekends, and holidays when business requires
• Stand and walk off and on throughout the shift. Walk up/down stairs.
• Bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces. Lift, carry, push, and pull up to 35 lbs.
• Perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing and overhead reaching occasionally.
• Professional in appearance and demeanor.
• Ability to adapt to an ever-changing and sometimes stressful work environment.

Work Environment:

• While primarily an indoor job, one must be able to walk outside in a variety of weather conditions.
• Will work primarily in guest rooms as well as public areas and laundry room on occasion.

The working conditions described are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

What We Have To Offer

Location:

• Located at 19 Vendue Range, Charleston, SC 29401, The Vendue is in the heart of Charleston's French Quarter and Art District.
• Steps away from Waterfront Park, Charleston City Market, and Rainbow Row, along with other historic attractions, shopping, and dining.

Hourly Pay:

• $16.00 per hour full-time. Overtime will be paid at time and a half for any hours over 40 in a week.
• Sign-on bonus: $250 awarded after 3 months of employment and an additional $250 will be awarded after 6 months of employment.

Benefits:

• A culture that values curiosity, boldness, intentionality, and delight!
• Opportunities for internal growth and development
• Paid Time Off & Paid Holidays
• Affordable medical, dental, and vision insurance plans
• Company provided life insurance
• Short & Long Term Disability and Accident and Critical Illness Insurance
• Traditional 401(k) and Roth 401(k) with employer matching of up to 3.5%
• Referral program & Employee Assistance Program & Tuition Reimbursement Program
• Discounts at all Avocet-owned hotels and restaurants

Who We Are

The Vendue is not traditional in its aesthetic, vibe or the way we serve our guests. Neither is this position. We're here to shake things up to bring our guest experience to the next level–with some flair, and a touch of showmanship. You'll have everything you need to shine - great location? Check. An epic rooftop bar? Best in the city! 200+ piece curated art collection? Yup, but we don't want to brag. We could go on. But we are missing one thing - YOU. What level of creativity, fun, beauty, and inspiration can you bring to the team? Can you match our moxie? We'd love to find out.

EOE/DFWP