Investment Associate

Retirement Plan Associate

Pay Rate: $70,000–$85,000/year; Based on experience Location: Saratoga Springs, NY / Onsite Employment Type: Direct Hire Schedule: Monday–Friday, 8:00 AM–4:00 PM or 9:00 AM–5:00 PM

Education: Associate degree or combination of 1–3 years of relevant work experience and education in accounting, finance, economics, or mathematics Experience: At least 2 years of investment and retirement plan experience Licenses: FINRA Series 7 and 63 ; NY Life Accident and Health License Systems: CRM systems, retirement plan recordkeeping platforms, Microsoft Office/Excel; Envestnet experience is a plus

Our client is seeking a Retirement Plan Associate to provide exceptional client service and advisor support while helping ensure efficient and organized investment and retirement plan operations. This role serves as a key liaison between financial advisors, retirement plan sponsors, participants, clients, custodians, recordkeepers, and service providers.

Responsibilities of the Retirement Plan Associate will include:

• Foster strong client relationships and deliver a positive, concierge-style client experience.
• Process investment transactions, take client trade orders, and execute trades.
• Initiate money movements and open new accounts.
• Serve as the primary point of contact for retirement plan clients.
• Support retirement plan onboarding, conversions, and implementation.
• Coordinate with recordkeepers, third-party administrators (TPAs), custodians, and other service providers to ensure timely and accurate plan administration.
• Maintain client records and documentation in accordance with firm and regulatory standards.
• Coordinate employee education meetings, enrollment campaigns, and financial wellness programs.
• Support participant service requests and direct participants to appropriate resources.
• Prepare materials for annual plan reviews and fiduciary committee meetings.
• Meet regularly with internal team members to review and manage open cases.
• Take on additional projects as assigned.

Qualifications for the role of Retirement Plan Associate:

• Minimum of an Associate degree, or a combination of 1–3 years of relevant experience and education with a concentration in accounting, finance, economics, or mathematics.
• 2+ years of investment and retirement plan experience required.
• Experience with CRM systems and retirement plan recordkeeping platforms.
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
• Ability to prioritize competing deadlines and manage multiple tasks and projects.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to build effective working relationships at all organizational levels.
• Ability to work independently and as part of a team while taking initiative.
• Commitment to professional and ethical standards and maintaining client confidentiality.
• FINRA Series 7 and 63 licenses and NY Life Accident and Health License.
• Strong computer skills, particularly Microsoft Excel, Word, and PowerPoint.
• Report-writing experience required; familiarity with the Envestnet Trading platform is a plus.
• Bilingual skills are a plus.

redShift Recruiting is the region's premier recruiting agency with over 100 years of combined experience in the recruiting field. We specialize in permanent, temporary, and temp-to-hire positions, connecting skilled professionals with top employers across the region.

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