Senior Benefits Administrator - hybrid

Senior Benefits Administrator

The Senior Benefits Administrator is responsible for the strategic administration, compliance, and continuous improvement of the organization's employee benefits programs. This role serves as a subject matter expert, ensuring programs are competitive, cost-effective, and compliant with all federal, state, and local regulations. The Senior Benefits Administrator partners closely with Human Resources, Finance, vendors, and employees to deliver high-quality benefits services and support. This position is located in Lynn, MA. It's full time M-F 8am to 4pm and is a hybrid role.

Essential Responsibilities:

• Lead the day-to-day administration of all employee benefits programs, including medical, dental, vision, life insurance, disability, retirement plans, wellness initiatives, and other voluntary plans.
• Serve as the primary point of contact for employee benefit inquiries, providing timely and accurate information.
• Serve as escalation point for complex employee benefits issues.
• Manage and optimize relationships with benefits vendors, brokers, and third-party administrators to ensure smooth program administration.
• Oversee annual open enrollment process, including planning, communication strategy, system setup, and employee education.
• Analyze benefits utilization, trends, and costs; provide recommendations for program enhancements and cost containment strategies.
• Develop and maintain benefits policies, procedures, and documentation.
• Evaluate and recommend improvements to benefits processes.
• Manage employee enrollments, changes, and terminations in HRIS and benefits systems.
• Partner with Payroll and HRIS teams to ensure accurate deductions, reporting, and system integrations.
• Support audits, filings, and reporting requirements (e.g., Form 5500, nondiscrimination testing).
• Monitor industry trends and benchmark programs to ensure competitiveness.
• Assist in benefits budgeting and forecasting processes.
• Ensure compliance with applicable laws and regulations (e.g., ERISA, COBRA, HIPAA, ACA).
• Reconcile monthly benefit invoices and resolve discrepancies with vendors.
• Flexible to perform other related duties, as is reasonable.

Job Specifications:

• Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience).
• 5–8+ years of progressive experience in benefits administration
• Strong knowledge of federal and state benefits regulations and compliance requirements.
• Experience managing open enrollment and working with benefits platforms/HRIS systems.
• Experience with self-funded health plans preferred.
• Advanced analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• High level of attention to detail and confidentiality.
• Proficiency in Microsoft Office (Excel, Word, Outlook).