Assistant Manager
Jushi USA
Assistant Store ManagerWant to make a meaningful difference in peoples' lives while earning a competitive salary? At Jushi Holdings Inc., we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The Assistant Store Manager will be responsible for the day-to-day operations at the retail level, including staffing, training, scheduling, buying, visual merchandising, cash management, inventory management, and compliance adherence. This role requires competence in a fast-paced environment, strong leadership skills, and the ability to effectively interact with patients and other members of the team to ensure a positive culture and the best possible patient experience for our clientele. You will be reporting directly to the Dispensary Store Manager.What You Will DoMaintain a comprehensive understanding of cannabis; its various forms, its chemical composition, effects, dosing, titrations, methods of consumption, and quality metricsPresent a professional image in appearance, actions, and wordsEnsure accuracy with all cash handlingAbide by city and state regulations at all timesMaintain suitable inventory levels, perform daily inventory audits, and conduct all End of Month Inventory Counts and ReconciliationsReceive deliveries, build purchase orders, and maintain accurate recordsDevelop and maintain relationships with vendorsAssist with Store SchedulingComplete daily and weekly tasks/duties as assigned by the Store Manager(s) and Regional ManagerMaintain neatness, organization, and overall cleanliness of the entire storeAttract customers by originating display ideas; following display suggestions or schedules; constructing or assembling display properties; producing merchandise displays in showcases, and on the sales floorEffectively and diplomatically handle employee or customer concerns and complaints while interfacing with the Store Manager(s) and the Regional ManagerEvaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandisePre-Screen, interview, and develop a team who are passionate about medical cannabis and the service they provideTrain store staff by reviewing, revising and implementing training materials; delivering training sessions; understanding the staff needs of the store and build depth on the bench to ensure all Company initiatives can be expedited with easeLead by example through being the ultimate illustration of service, dedication, pace and energyMentor, motivate, elevate and inspire the team through training and performance reviews to ensure the company's culture and expectations are met and exceededFollow established policies and procedures and execute all company programs for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelinesProvide support with various employee initiatives and team buildingAssist with different off and on hour events and specialsReport all issues or complaints relating to the product to the Store Manager(s) in real-timeWork closely with the Store Manager(s) to regularly evaluate the performance of the team, sales, products, procedures, and the company brandWhat We Are Looking ForHigh School diploma or General Education Development (GED) requiredAssociate or Bachelor Degree in any field preferredExperience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitalityMinimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer service experience (knowledge of retail environment)Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.High-level critical thinking, attention to detail, mathematical, language, and reasoning skillsMust be comfortable in high-volume cash handling, Excel, and Microsoft OfficeAbility to learn quicklyEffective oral communication skillsStrong interpersonal skillAbility to work as part of a teamAbility to build relationshipsPhysical RequirementsConstantly perform desk-based computer tasksFrequently sitting and standingOccasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 poundsOccasionally Twist/bend/stoop/squat, kneel/crawlMust be able to work a flexible schedule to include weekends and holidaysComplete any needed assistance including oversight and coverage outside of the assigned region as requiredAn environment with moderate to loud noise levelWhat We Have To Offer Our Employees At JushiWe offer benefit packages that may include Medical, Dental, Vision, Life, Short-and Long-Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).Bonus Duties You Should UnderstandPlease note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.Jushi is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
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