Medical Office Assistant

Job Description

Job Description

Receptionist

Fusco Personnel is actively recruiting for a Receptionist to join our client’s medical practice’s front office team. The ideal candidate is courteous, personable, and professional. If you’re a self-starter, eager to work with the ability to run smooth office operations and alleviating patient concerns, please apply!

Duties and Responsibilities:

• Serves patients by greeting them, answering routine questions, scheduling appointments, and maintaining records and accounts.
• Uses practice management software (PMS), patient portal and appointment reminder systems, mobile applications, and other forms of technology to manage scheduling, interact with patients and providers, and update files and patients’ records.
• Welcomes patients and visitors in person or on the telephone and take detailed messages as needed.
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying the provider of a patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
• Minimizes patients’ stress by anticipating their anxieties, answering questions, and maintaining a calm and orderly environment in the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Collects, sorts, distributes, or prepares mail, messages, or courier deliveries.
• Prepares, processes, and archives memos, correspondence, travel vouchers, and other documents.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
• Maintains operations by following policies and procedures, reporting needed changes.
• Provides directions to the office to new patients, consulting practitioners, and vendors.
• Contributes to team effort by accomplishing related results as needed.

Qualifications and Experience:

• High school diploma or GED (associate’s degree in business administration or similar a plus)
• Professional Administrative skills and ability to provide a high level of attention to detail
• Telephone skills, Customer service, Scheduling
• Computer skills and word processing

Additional Information:

• Ideal candidate should be willing to travel between Troy/Clifton Park offices (will be compensated)
• Pay rate $20.00/hour

Fusco Personnel takes great pride in successfully matching talent and culture for our valued clients. We accomplish this through the hard work and expertise of our exemplary specialty recruiters and staff.

Whether you are contemplating your next career move, or you are seeking the key players to bring your business to the next level – consider contacting our experts.

Fusco Personnel is a NYS Certified Women Business Enterprise (WBE) and an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer