Distribution Office Support Coordinator

Office Support Coordinator (Distribution Center)

Location: Houston, TX 77032 Schedule: Monday Friday, 7:30 AM 4:30 PM (1-hour lunch) Employment Type: Temp-to-Hire

Position Summary

We are seeking a detail-oriented Office Support Coordinator to provide clerical and administrative support for a Regional Distribution Center. This position plays a key role in ensuring efficient shipping, receiving, inventory, and safety operations. Cross-training is an important part of this role, and the selected candidate should be willing to learn and support all office functions as needed.

This is primarily an office-based position with minimal time spent in the warehouse. Occasional Saturday overtime may be required based on shipping schedules.

Key Responsibilities

Administrative & Clerical Support

• Maintain logs, reports, documentation, and operational records.
• Support audit processes, SOX controls, and performance metrics to minimize shipping and picking errors.
• Assist with various administrative projects as assigned.

Shipping, Receiving & Logistics

• Process shipping and receiving documentation.
• Create and maintain Bills of Lading (BOL).
• Monitor inbound shipments and accurately record arrival, duration, and departure times.
• Notify management of potential detention charges and resolve inbound documentation discrepancies.
• Manage will-call orders, UPS shipments, and LTL freight.

Inventory & Vendor Support

• Update inventory and logistics information in company databases.
• Initiate vendor and in-transit freight claims for damaged products or shipping discrepancies.
• Determine appropriate disposition of damaged products.
• Monitor and report non-conformance involving SOPs, packaging, vendor cross-references, and UPC issues.

Safety & Compliance

• Coordinate safety training, documentation, communications, and required postings.
• Maintain compliance with OSHA regulations and corporate safety requirements.
• Support SOX compliance through accurate documentation and recordkeeping.

Customer Service

• Serve as a liaison between customers, warehouse personnel, and logistics teams.
• Respond to internal and external customer inquiries.
• Resolve order, shipment, and documentation issues in a timely manner.

Qualifications

Required

• High school diploma or equivalent.
• Minimum of 2 years of clerical, administrative, logistics, customer service, or distribution center experience.
• Strong customer service and communication skills.
• Proficiency with Microsoft Office Suite, including: Excel, Word, PowerPoint.
• Experience with general office systems and applications, including fax and EDI.
• Strong organizational skills with excellent attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Willingness to cross-train and support multiple office functions.

Preferred

• Bachelor's degree or equivalent combination of education and experience.
• Distribution, warehouse, or logistics experience.
• HVAC industry experience.
• Experience using SAP, including running queries.
• Knowledge of shipping, receiving, inventory control, and freight documentation processes.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.