Office Administrative Assistant

Job Description

Job Description

Benefits:

• Opportunity for advancement
• Training & development

Role Title: Office Administrative Assistant

Core Values: Quality, Service, Cleanliness, Commitment, Teamwork

Role Overview:
As an Office Administrative Assistant at Ramirez Hospitality Group, you will play a crucial role in supporting the daily operations of our office environment. You will embody and promote our core values of Quality, Service, Cleanliness, Commitment, and Teamwork, ensuring that our administrative processes run smoothly and efficiently.

Key Responsibilities:

Administrative Support: Provide comprehensive administrative support to the office staff and management team. This includes managing schedules, coordinating meetings, handling phone calls and correspondence, and maintaining office supplies.

Document Management: Assist in the organization and maintenance of physical and electronic files, ensuring that all documents are accurately labeled, filed, and easily accessible.

Communication: Serve as a point of contact for internal and external communications, both written and verbal. Ensure messages are relayed promptly and accurately to the appropriate parties.

Quality Control: Uphold our commitment to quality by assisting in the creation and implementation of office procedures and protocols. Conduct regular checks to ensure compliance and identify areas for improvement. Inventory of items stored in the office.

Customer Service: Provide exceptional service to both internal and external stakeholders, addressing inquiries and requests in a timely and professional manner.

Cleanliness Standards: Maintain a clean and organized office environment, adhering to cleanliness standards set forth by the company.

Teamwork: Collaborate effectively with colleagues across departments to achieve common goals and objectives. Foster a positive and supportive team atmosphere. Greet our guests with a smile and provide them with a proper check in.

Data Entry and Reporting: Assist in data entry tasks and the generation of reports as needed. Ensure accuracy and completeness of data entered into relevant systems.

Qualifications:
Preferred if Bilingual (fluent in Spanish and English)
Previous experience in an administrative role preferred.
Proficiency in email, word documents, spreadsheets & presentation materials.
Excellent communication and interpersonal skills.
Strong organizational and time management abilities.
Attention to detail and accuracy.
Ability to multitask and prioritize tasks effectively.
Demonstrated commitment to teamwork and collaboration.
Familiarity with hospitality industry practices is a plus.

Core Values Alignment:
Quality: Demonstrate a commitment to excellence in all tasks and interactions, ensuring that work is completed accurately and efficiently.
Service: Strive to provide exceptional service to colleagues and stakeholders, anticipating needs and responding promptly to inquiries and requests.
Cleanliness: Maintain a clean and organized office environment, reflecting our dedication to cleanliness and hygiene standards.
Commitment: Show dedication and reliability in fulfilling job responsibilities, contributing to the overall success of the team and organization.
Teamwork: Work collaboratively with colleagues to achieve common goals, fostering a positive and supportive team culture.

At Ramirez Hospitality Group, we are committed to fostering an inclusive and diverse workplace environment. We encourage individuals from all backgrounds to apply.