Senior Technical CX Specialist — Lead Complex AI Support
Harvey, Inc.
Harvey, Inc. is seeking a Senior Technical Customer Experience (CX) Specialist to own the most complex, technical support issues and stay hands-on in the support queue. You will mentor peers, partner with Product and Engineering, lead customer calls, and drive improvements across APIs, integrations, and product workflows to raise the team's technical bar. This role suits problem solvers who thrive under pressure and want to maximize impact without people management. #J-18808-Ljbffr Harvey, Inc.
Vacancy posted 4 days ago
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